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Hold a bill and recall it later
Put a half-made bill on hold with F6 when a customer steps away, serve the next person, then bring the held bill back with its items and customer. Several bills can wait at once.
Updated
A customer remembers one more item and goes back to the shelf, while three people wait behind them. Instead of cancelling the bill, put it on hold, bill the next customer and pick it up again when they return.
A held bill keeps its lines and the selected customer. The green bar on the counter shows an amber button with the number of bills waiting.
Hold and resume a bill
Step 1: Hold the current bill
With items on the bill press F6, or click Hold at the top of the bill. You will see Bill hold ho gaya and the bill clears for the next customer.
Step 2: Serve the next customer
Make and complete the next bill as usual.
Step 3: Resume with one bill waiting
With an empty bill, press F6 again. The held bill comes straight back.
Step 4: Pick from several
When more than one bill is waiting, F6 (or the amber button) opens Hold kiye hue bill (held bills). Each row shows the first items, how long ago it was held and the total. Press its number (1 to 9) or click Resume.
Step 5: Swap bills
If you resume while another bill is open, the open bill goes on hold in its place, so nothing is lost.
Step 6: Remove a bill you no longer need
Click the bin icon on its row to delete it.
- Held bills (amber)
- Press 1 or 2
- Resume
Questions
Can another counter see my held bill?
No. A held bill lives on the counter where it was held.
Is stock taken when I hold a bill?
No. Stock moves only when the bill is completed.
Does the discount stay on a held bill?
No. The items and the customer are kept, but a discount is cleared when the bill is held. Apply it again after you resume the bill.
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Discounts, returns with a PIN, hold and recall, and printed receipts in one screen. Start a 7-day free trial.