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Branches, online and loyalty
Run more than one branch from one account, take orders from an online store, reward regular customers with loyalty points, and ask the AI assistant about your business in plain words.
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Tools for a growing business: more branches, an online store whose orders land in the same stock, loyalty points for regular customers, and the AI assistant.
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Multi-branch
Nafaa Multi-Branch runs every shop, warehouse or godown from one account: each branch keeps its own counter, stock and cash, head office compares sales and profit side by side, stock moves between branches with transfers that the other side receives, and each staff member works in the branch they are assigned to.Online store
Nafaa brings online selling into the same account as the shop: orders from your own website, Shopify, WooCommerce, Daraz and Foodpanda arrive next to counter sales, take stock from the same shelf, and ship with TCS, Leopards, M&P, PostEx, Trax or CallCourier booked from the order.Loyalty
Nafaa Loyalty turns first-time buyers into regular customers: points on every purchase that come off a later bill, member levels that show who your best buyers are, discount codes with limits you set, combos and deals, and birthday and thank-you messages on WhatsApp, all recorded on the customer's profile and applied at the counter.AI assistant
The Nafaa AI business assistant answers questions about your own sales, stock and khata in plain English or Roman Urdu. Ask in your own words and get a short answer from your Nafaa data, with the numbers behind it. It only reads the business data your account is allowed to see.
In this section
- How to add a branch, warehouse or godown
Add a second shop, a warehouse or a godown to the same Nafaa account, give it a manager login, and switch between branches from the top bar. Every branch keeps its own stock, cash drawer and sales, and reports can combine all of them.
- How to connect your online store to Nafaa
Connect a WooCommerce, Shopify or Daraz store, or your own website, as a sales channel. Its orders arrive in Online orders, accepting one makes the bill and cuts stock, and stock goes back to the store from the branch you pick.
- How to set up loyalty points
Turn on loyalty points so named customers earn points on every bill, set how many points a rupee earns and what a point is worth, let customers spend points at the counter, and add or remove points by hand with a reason.
- How to bill by voice and read AI insights
Speak the bill at the counter in Urdu or Roman Urdu and Nafaa adds the items, quantities and Discount for you. For online selling, the AI insights page lists products that will run out soon, price suggestions and products to recommend to customers.