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SolutionFor restaurants & cafés

Tables, kitchen and delivery moving in one rhythm

Waiters take orders at the table, tickets fly to the right kitchen station, and the counter sees every running bill. Delivery riders and Foodpanda orders fit into the same flow.

Restaurant floor in Nafaa: tables by section with running bills, guests and kitchen status
  • Table layout
  • KOT by station
  • Delivery & Foodpanda
  • 7 din Free Trial
  • Keeps billing offline
  • Help on WhatsApp
  • English and Roman Urdu
  • Phone, tablet or computer

Runs 31 kinds of business on one platform

Nafaa for restaurants and cafés runs dine-in, takeaway and delivery from one system: a table layout with running bills, kitchen order tickets sent to each station, a menu with modifiers and recipes that take ingredients out of stock, riders for delivery and Foodpanda orders.

Roman Urdu mein

Restaurant ke liye: tables par running bill, kitchen ke har station ko KOT, menu me modifiers aur recipes, delivery riders aur Foodpanda orders, sab ek system me.

Key facts

Service
Dine-in, takeaway and delivery
Kitchen
KOT to each station, on screen or printed, new to cooking to ready
Menu
Modifiers, deals, happy hours and recipes that use ingredient stock
Delivery
Riders, delivery charges and Foodpanda orders in the same list

The whole floor at a glance

Tables by section, with free, occupied, cleaning and reserved at a glance. Tap a table to see its running bill, guests and kitchen status.

Restaurant floor in Nafaa: tables by section with running bills, guests and kitchen status

From the table to the bill

An order taken at the table becomes a kitchen ticket for the right station, comes back ready and closes as one bill.An order taken at the table becomes a kitchen ticket for the right station, comes back ready and closes as one bill. Table order, then KOT, then Kitchen, then Served, then Bill and pay.Table orderWaiter or counterKOTSent to eachstationKitchenNew, cooking,readyServedRunning billupdatesBill and paySplit or one billAn order taken at the table becomes a kitchen ticket for the right station, comes back ready and closes as one bill.An order taken at the table becomes a kitchen ticket for the right station, comes back ready and closes as one bill. Table order, then KOT, then Kitchen, then Served, then Bill and pay.Table orderWaiter or counterKOTSent to each stationKitchenNew, cooking, readyServedRunning bill updatesBill and paySplit or one bill
An order taken at the table becomes a kitchen ticket for the right station, comes back ready and closes as one bill.

A kitchen that keeps up

Tickets move from new to cooking to ready on the kitchen display, so the counter knows the moment food is up.

Kitchen order tickets (KOT) board in Nafaa with new, cooking and ready columns

Waiters carry the menu

On a tablet, waiters open a table, add dishes with modifiers and send the order without walking to the counter.

Restaurant tables on a tablet for waiters, with running bills per table

Every order source, one kitchen

Dine-in, takeaway, your own delivery and Foodpanda orders all reach the same kitchen screen.Dine-in, takeaway, your own delivery and Foodpanda orders all reach the same kitchen screen. Kitchen: Dine-in, Takeaway, Delivery riders, Foodpanda, Counter.KitchenDine-inTakeawayDeliveryridersFoodpandaCounterDine-in, takeaway, your own delivery and Foodpanda orders all reach the same kitchen screen.Dine-in, takeaway, your own delivery and Foodpanda orders all reach the same kitchen screen. Kitchen: Dine-in, Takeaway, Delivery riders, Foodpanda, Counter.KitchenDine-inTakeawayDelivery ridersFoodpandaCounter
Dine-in, takeaway, your own delivery and Foodpanda orders all reach the same kitchen screen.

Built for service, not just billing

  • Table layout

    Sections and tables that match your floor, with running bills.

  • Kitchen stations

    Send each item to its station: grill, tandoor, drinks, desserts.

  • Modifiers and deals

    Extra cheese, less spicy, family deals and happy hours.

  • Recipes and food cost

    Plate cost at today's rates, food cost %, and how many plates your stock still covers.

  • Delivery and riders

    Assign riders and track delivery orders, including Foodpanda.

  • Split payment

    One table's bill across cash, card and wallets, or part on the khata.

Plans for one outlet or many

  • Free Trial

    7 din Free Trial

    7-day Free Trial

    What is included

    • 30 products
    • 100 sales a month
    • 2 users
    • 1 shop
  • Basic

    Chhoti dukan ke liye perfect

    Rs 1,500/ month
    Rs 4,000/ quarterSave 11%
    Rs 15,000/ yearSave 16%
    Get started

    Starts with a 7-day free trial

    What is included

    • 500 products
    • 2,000 sales a month
    • 3 users
    • 1 shop
  • Pro

    Recommended

    Bari shops aur multi-branch ke liye

    Rs 3,500/ month
    Rs 9,500/ quarterSave 9%
    Rs 36,000/ yearSave 14%
    Get started

    Starts with a 7-day free trial

    What is included

    • 5,000 products
    • 10,000 sales a month
    • 10 users
    • 3 shops
  • Enterprise

    Unlimited everything + 24/7 support

    Rs 9,500/ month
    Rs 27,000/ quarterSave 5%
    Rs 99,000/ yearSave 13%
    Get started

    Starts with a 7-day free trial

    What is included

    • Unlimited products
    • Unlimited sales
    • Unlimited users
    • Unlimited shops

Common questions

How do orders reach the kitchen?

When a waiter or cashier saves an order, Nafaa sends a kitchen order ticket (KOT) to the right station, such as the grill or the drinks counter. Tickets show on the kitchen display or print at the station, and move from new to cooking to ready, so the counter knows when a table's food is done.

Can each kitchen station get its own tickets?

Yes. You set up stations such as grill, tandoor, karahi, Chinese or bar and give each one whole menu categories. Every dish then prints its KOT at its own station, on a printer or a kitchen screen. Categories not given to a station go to the first station, so no order is lost.

Can a table pay in more than one way?

Yes. A bill can be paid by cash, card or wallet, split across more than one method, paid in part now and the rest later, or put fully on the customer's khata. Whatever is left unpaid shows as udhaar against that customer, so nothing is lost between shifts.

Which tax authorities does Nafaa report invoices to?

Nafaa is an FBR & PRA approved POS integrator. It reports sales invoices to FBR for Tier-1 retailers and to the provincial authorities for services: PRA in Punjab, SRB in Sindh and KPRA in Khyber Pakhtunkhwa. Each bill gets its fiscal invoice number and QR code printed on the receipt.

Does Nafaa work without internet?

Yes, the counter keeps billing when the internet drops. Sales made offline are saved on the device and sent to your account automatically when the connection comes back, and you can see the sales still waiting to be sent. Reports and other branches see those sales once they have synced.

Run a calmer rush hour

Set up your floor and menu in the free trial, or book a demo with our team.

  • 7 din Free Trial
  • Keeps billing offline
  • Help on WhatsApp
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