Privacy Policy

1. What we collect

You provide: name, email, phone, business details, and the business data you enter (products, customers, sales).

Automatically: device information, IP address, and anonymized usage analytics to improve the product.

2. How we use it

• Provide and improve Nafaa services
• Process your transactions and send receipts
• Provide customer support in English and Urdu
• Meet FBR and other legal compliance requirements

3. What we never do

• Sell your data — ever, to anyone
• Use your business data to train AI models
• Share customer khata or sales data with third parties

4. Security

256-bit encryption in transit and at rest, ISO 27001 certified infrastructure, daily automated backups, and strict role-based access. See our security page for details.

5. Your rights

• Export all your data anytime (Excel, PDF, JSON)
• Correct inaccurate information
• Request complete deletion via privacy@nafaa.pk
• Opt out of marketing communications

6. Contact

Privacy questions: privacy@nafaa.pk
Nafaa Technologies, Citi Housing Phase 1, Gujranwala, Pakistan