Questions, answered

No. Nafaa runs in a web browser, so the phone, tablet or computer you already have will do. A barcode scanner and a receipt printer can be added later but are not required to start. The counter also keeps working without internet and sends the sales to your account when the connection returns.

Yes, the counter keeps billing when the internet drops. Sales made offline are saved on the device and sent to your account automatically when the connection comes back, and you can see the sales still waiting to be sent. Reports and other branches see those sales once they have synced.

No. Nafaa started at the shop counter, but the same account runs restaurants (tables, kitchen tickets, delivery), online sellers (your own store and the Nafaa Market marketplace), service businesses (bookings, memberships, commission), wholesalers (carton prices, credit limits, suppliers) and companies with many branches. Each business type gets its own screens on top of the same POS, stock, khata and reports.

Yes. Orders from your own website, a Shopify store or a WooCommerce store come into Nafaa next to your counter sales and take stock from the same shelf. You can also list products on Nafaa Market, the Nafaa marketplace, to reach new buyers.

No. Every business in every city uses the same Nafaa app and the same plans. The city pages describe the local trades, markets and power and internet conditions, and show which Nafaa screens fit them, so you can see quickly whether it suits a business like yours.

Setup, data import from Excel or old software, and training are done remotely over WhatsApp and video calls, in Urdu or English, so the city does not matter. Most shops add their products and start billing the same day on the phone or computer they already have.

Sales tax on goods is federal and handled by FBR everywhere. Sales tax on services, such as restaurant bills, is collected by the province: PRA in Punjab, SRB in Sindh, KPRA in Khyber Pakhtunkhwa and BRA in Balochistan, while in Islamabad it is handled federally. Only some businesses must connect their POS. Each city page names its authority, and the compliance pages explain who must integrate. Check your own case with your tax adviser.

A guide covers one big job from start to finish, such as running a retail shop or managing udhaar, and links to the blog posts, tools and templates that go deeper on each step. Blog posts answer one narrower question each. Both are written for businesses in Pakistan and checked against the app before they go live.

Paid plans start at Rs 1,500 a month. The pricing page lists every plan with its price and limits, taken straight from our plan settings, so it is always current. You can start with the free trial first, and no credit card is needed to sign up.

Your products, customers and sales stay in your account. Billing pauses until you pick a plan, and everything is there when you do. You never need a credit card to start the trial, and you can change plans later as the business grows.

Yes. Plans can be paid monthly, quarterly or yearly. Use the toggle above the plans to see each price, and the saving compared with paying month by month is shown next to it. All prices are in Pakistani rupees and come straight from our plan settings, the same ones the app uses.

From the billing page in the app. Each Nafaa bill can be paid by bank transfer, JazzCash or Easypaisa, and the page keeps a record of your bills and the payments you sent, with a print option for your own files. Prices are in Pakistani rupees.

The billing page shows your usage against each limit of your plan: products, users, shops and sales this month. When you get close, compare plans on the same page and move up. Your data and settings stay as they are.

Any USB or Bluetooth barcode scanner that types like a keyboard works without setup. Receipts print on 58 mm and 80 mm thermal printers, and the Windows desktop app prints without a dialog and can open the cash drawer. You can also skip paper and send the receipt on WhatsApp.

Yes. At checkout you can split one bill across cash, card, JazzCash, Easypaisa, bank transfer and the customer's khata. Each part is recorded with its method, so the cash drawer, the wallet totals and the khata balance all stay correct in the day book.

Yes. Download the import template, fill in names, prices, cost, stock and barcodes, and upload it. Nafaa checks the file first and shows every row it would add or change, so you can fix mistakes before anything is saved. Products can be exported back to Excel at any time.

Orders can come from a website built on Nafaa, a Shopify store, a WooCommerce store, Daraz and Foodpanda. For delivery you can book parcels with TCS, Leopards, M&P, PostEx, Trax and CallCourier from the order screen, and stock is updated on every connected channel when something sells.

Yes. Create a stock transfer from one branch, and the receiving branch confirms what arrived. Stock leaves one shop and lands in the other with a record of who sent and received it. Head office sees every branch's stock, sales and profit and loss side by side.

Yes. Reports export to Excel and print as PDF, so you can share them with a partner or keep them for your records. Businesses with an accountant can also send each day's sales, returns, expenses and payments as a journal to QuickBooks, Xero or Zoho Books, or export them for Tally.

Yes. Each staff member gets a role with its own permissions, and counter rules decide what needs a manager. By default a refund needs the manager PIN, and a discount above the limit you set needs it too. Every sensitive action is written to the activity log with the name of the person who did it.

No. Nafaa is one account with one plan. The plan sets your limits for products, users, shops and monthly sales, and the plan table on the pricing page shows which features each plan includes. There is no separate bill for the counter, the khata or the reports.

Yes. Website, Shopify, WooCommerce, Daraz and Nafaa Market orders take stock from the same products as the counter. When the last piece sells in the shop, the online channels are updated, so you do not sell what you no longer have.

Each online order shows the customer's past orders and returns, so a buyer who keeps refusing parcels stands out before you ship. You book the courier from the order, track it, and mark the cash as collected when the courier pays out. Payment links for JazzCash and Easypaisa let buyers pay before dispatch.

Yes. A product can carry a retail price and a wholesale price, and each unit (piece, dozen, carton) has its own price too. The counter uses the right one for the sale, and the khata keeps each trade customer's balance and credit limit.

Not yet as a general module. Today Nafaa handles raw materials, recipes with costing and daily production plans for food production such as bakeries and kitchens, plus purchasing, stock and sales for any factory. Bills of materials for any product and work orders are on the roadmap. Our team can also build custom modules.

Yes. The Nafaa API reads products, stock, customers, sales and online orders and can create customers, using keys you create in Settings. Webhooks tell your systems when a sale or order happens. Accounting journals go to QuickBooks, Xero or Zoho Books, and our team can build any connector you need.

When a waiter or cashier saves an order, Nafaa sends a kitchen order ticket (KOT) to the right station, such as the grill or the drinks counter. Tickets show on the kitchen display or print at the station, and move from new to cooking to ready, so the counter knows when a table's food is done.

As soon as one product is in. Sign up, pick your trade, then add products by hand, scan their barcodes or import your list from Excel. The Excel import shows every row before anything is saved, so mistakes are fixed first. You can keep adding products while the counter is already in use.

Yes. Refunds need a manager PIN by default, and you set the largest discount a cashier may give in the counter settings; anything above it needs the PIN. Each person gets their own login with only the permissions you tick, and the activity log shows who did what and when.

Yes. Each branch opens and closes its own cash shift with a note-by-note count, and the day book can be read for one branch or for all of them together. It covers sales, payment methods, drawers, expenses, purchases, khata, returns and discounts, and prints as a thermal Z report or a full A4 day book.

No. The product list belongs to the account, so a product is added once and every branch can sell it. Stock is kept per branch, and the stock report shows what each branch holds, what it is worth and what is slow or dead there. Stock moves between branches through transfers that are checked on arrival.

No. Nafaa gives your shop an order page with your products, prices and stock straight from Nafaa. Share its link on Instagram, WhatsApp or anywhere else, or add it to a site as an "Order" button. Orders from it land in the same online orders list as every other channel.

The COD screen shows parcels still on the road, money a courier has collected but not paid in, settlements received, and parcels that came back. When the courier pays, mark the orders paid from its settlement sheet, by hand or by pasting the consignment numbers.

Yes. Happy hours apply a price cut in a time window, such as cheaper tea in the afternoon or a deal on Friday night. A rule can be limited to days, dates, categories, dishes, order types and a minimum bill, with a cap per bill, and it stays within the discount limit set for your counter.

The delivery board shows each order waiting for a rider, assigned, on the way or delivered with cash still with the rider. When the rider hands the cash over at the counter, each order becomes a cash bill, so the drawer and the day book match what is in hand. The riders screen shows how much each rider still has to hand over.

Yes. The catalog screen prints a price list or a photo catalog and shares it on WhatsApp. It only ever shows sale prices, never your cost. A customer can also pick items from a shared list and send the pick list back to you.

Yes. Each supplier's page shows what you owe and since when, the khata statement for any period, their bills, and how their rates moved over time. From the same page you can pay them, raise a purchase order or send a message.

Yes. The dairy production screen takes milk out of stock and puts the dahi, makhan, lassi or khoya made from it into stock at the milk's cost. At day end, spoiled goods are recorded as a stock adjustment, so the profit report shows the loss instead of a quiet gap in stock.

For furniture, yes. A custom order moves from quotation to advance, to the karigar, to ready and delivery. The advance goes on the customer's khata the day it is paid, and the bill is made when the piece leaves the shop. Karigar pay from the drawer is saved as an expense, so the day book and profit see it.

Yes. Exports give Excel files of the business records for any period and branch, with a history of who downloaded which file. The owner can also download a backup of all records as one file. Exports and backups are plan features; the pricing page shows which plans include them.

Nafaa posts one summary journal per day to Zoho Books, QuickBooks or Xero: sales, discounts, udhaar, refunds and expenses, mapped to your own accounts, with each payment method going to the account you choose. For Tally, Nafaa makes a file of each day's sales, receipt and payment vouchers to import.

Yes. Solutions are ways of setting up the same Nafaa account, not separate products. A restaurant can also sell online, a wholesaler can run a retail counter, and a shop can add branches, all on one account with one stock and one set of reports.

Yes. The khata keeps each customer's udhaar, payments and balances brought over from the old register. From the khata you send a customer a WhatsApp reminder with their balance in one tap. Reminders go one by one from your own WhatsApp, and the wording gets firmer as the udhaar gets older.

Yes. Each khata customer can have a credit limit. When a new udhaar sale would take them over it, the counter stops the bill until a manager approves it with the PIN. The khata also groups what is owed by age, so you can see which balances are new and which have been waiting for months.

Nafaa is an FBR & PRA approved POS integrator. It reports sales invoices to FBR for Tier-1 retailers and to the provincial authorities for services: PRA in Punjab, SRB in Sindh and KPRA in Khyber Pakhtunkhwa. Each bill gets its fiscal invoice number and QR code printed on the receipt.

The counter keeps billing. Invoices that could not reach the tax authority are kept in a queue and sent again automatically when the connection returns, and failed ones are listed with the reason so you can fix them. You never have to stop selling because the tax server is slow.

No. The FBR requirement applies to Tier-1 retailers as defined in the Sales Tax Act, and the provincial authorities set their own rules for services such as restaurants. Many small shops are not covered. The compliance pages explain who is, and where to confirm your own status.

No. These pages explain the rules in general, from the law and the authorities' own sites, with the date we checked. Rates, thresholds and deadlines change with Finance Acts and notifications, so confirm your own case with the authority or your tax adviser before acting.

Nafaa Bazaar is the Nafaa marketplace, where buyers browse and order from shops that use Nafaa. You choose which of your products to list, and their price and stock come from your Nafaa account. Orders arrive in the same app as your counter sales and online orders.

You do, with your own riders. Add riders in Nafaa, see who is available or out on a delivery, assign orders and follow them on the way. The order and its money stay in the same app as your counter sales.

Nafaa Bazaar is for shops that run on Nafaa, because listings, prices and stock come from your Nafaa account. Start the free trial, add your products, fill in your shop profile and choose what to list. Products you do not list stay private to your counter.

Nafaa Market is the Nafaa marketplace, where buyers browse and order from shops that use Nafaa. You choose which of your products to list, and their price and stock come from your Nafaa account. Orders arrive in the same app as your counter sales and online orders.

You do, with your own riders. Add riders in Nafaa, see who is available or out on a delivery, assign orders and follow them on the way. The order and its money stay in the same app as your counter sales.

Nafaa Market is for shops that run on Nafaa, because listings, prices and stock come from your Nafaa account. Start the free trial, add your products, fill in your shop profile and choose what to list. Products you do not list stay private to your counter.

Yes. The team behind Nafaa builds custom software, websites, online stores and mobile apps for businesses in Pakistan and abroad. Tell us what you need through the “Quote lein” form on the services page, in English or Urdu, and we reply with a plan, a timeline and a price before any work starts.

After a short call we write down what will be built and send one fixed quote for that scope, in PKR or USD. You see the work in stages as it is built. If you want to change the scope later, we quote the change first and only start once you agree.

Products with prices, cost, barcodes and stock, customers with their old udhaar, and suppliers with what you owe them. We take Excel or CSV files, an export from your old software or photos of the register. Products go in through the app's own import with a dry run, balances go in as opening khata and supplier balances, and we check the totals with you before go-live.

Usually, yes. If your current system has an API, a database we can read or even regular Excel exports, we can connect to it, move data out of it or build alongside it. The written plan says exactly which systems are touched and how, before any work starts.

Yes. The plan splits the work into stages, and the first one can be the smallest part that is useful on its own. You use it, tell us what to change, and the next stage builds on what you learned.

Yes. Every site comes with a content editor, so your team can change text, images and posts without a developer. At launch we walk the people who will use it through the editor, and new pages built from the same blocks keep the design consistent.

We connect your domain and put the site live as part of the launch stage. If you do not have a domain yet, we help you register one in your own name. The quote shows any costs that are paid to third parties, such as the domain name.

Yes. Shopify connects through its app install and WooCommerce through an approval in WordPress, both started from inside Nafaa. We match your existing products to Nafaa once; after that stock and orders flow by themselves, and the store keeps its design.

Yes. We build custom, Shopify and WooCommerce stores for clients anywhere. Couriers such as TCS and PostEx and wallets such as JazzCash only apply in Pakistan; elsewhere we set up the payment and shipping options your platform and country offer. Connecting to Nafaa is optional.

Yes, if the work needs it. Screens for riders and field staff can save data on the phone and send it when the signal returns, the same way the Nafaa counter keeps billing offline. We decide which screens need this during scoping.

Both, from one React Native codebase, unless you only need one. One codebase keeps the two apps in step when features change. We prepare the store listings and publish under your own Google Play and App Store accounts, set up with you.

Any system that can export to Excel or CSV, which most POS and accounting software can. If yours cannot, we work from printed reports or photos of the register. Send a sample first and we will tell you what can come across.

No. Keep using your old system while we prepare the data. You choose the go-live day, and the first bill in Nafaa follows on from the last one in the old system. A stock count after go-live corrects anything that sold in between.

Your NTN, your registration with the provincial authority if you sell services, the POS ID issued for each counter or branch, and a list of branches with addresses. If you do not have a POS ID yet, we explain where it comes from before we start.

Yes. Each branch is set up with its own authority and POS ID, so a Lahore branch can report to PRA while a Karachi branch reports to SRB. Every receipt carries the fiscal number from the authority of the branch that made it.

Yes. Small 58 mm Bluetooth printers connect straight from the browser on Android, and USB or serial printers work from a computer. The Windows desktop app adds silent printing on network and USB printers. Each device has a test button in the hardware settings.

Yes. A scale connected to the counter computer sends the weight straight into the bill, so items sold by the kilo are priced without typing. It suits meat, sabzi, sweets, dry fruit and other loose goods. The scale is set up and tested from the hardware settings of that counter.

For most teams, yes. Sessions run over video call with the trainee using Nafaa on their own device, so they practise on the same screen they will use every day. On-site training is available by arrangement where a team prefers it.

Every screen has a built-in guide that opens with the G key and explains it in plain words, and the help center covers common tasks. Many owners also ask a trained cashier to show new staff the counter, with the guide to fall back on.

No. Nafaa is self-serve: sign up for the free trial, add your products and start billing. Services are for when you want our team to do the work, such as moving your data in, setting up hardware or tax invoices, training staff, or building something custom.

Yes. Bulk orders for weddings and events are kept apart from counter sales, with the advance recorded on the order. If an order is confirmed but no advance has come in, Nafaa warns you before you buy the material for it. A cancelled order can refund its advance in cash.

Ingredients are kept as raw materials with their stock and cost per unit. On a product you add its recipe, with the quantity of each ingredient and how many pieces it makes, and Nafaa shows the cost as you build it. When ingredient costs change, the recipe cost follows, so you can see your real margin.

Only from the other company's own website, documentation or app store listing. Each comparison lists those sources with the date we checked them, and quotes prices only when the vendor publishes them. Where a vendor's pages do not say something, the comparison says "not stated" rather than guessing.

Yes. Every comparison has a section on when the other tool is the better choice, for example a free app for a business that only records udhaar, or an ERP for a manufacturer. Nafaa is built for businesses where the counter is the centre of the day, and we say so when that is not you.

No. On the day you switch, enter each customer's balance in Nafaa as an opening balance, and each supplier's balance in purchasing. Keep your old register, app or file for the history. From then on, every new udhaar is recorded from the bill.

If your current tool keeps up with your day, your balances match and nobody else needs to see the figures, there is little reason to change. Each alternative page lists the cases where staying put is the better choice, such as a few large entries a day or a counter that never gets busy.

We make Nafaa, and the guides say so. To keep them fair, every fact about another product comes from that product's own website with the date checked, prices are quoted only when published, and each guide names the kind of business each option suits, including when Nafaa is not the right fit.

If you bill customers at a counter, start with the POS software guide. If your main worry is stock that never matches the shelf, read the inventory guide. If you mainly need to track udhaar, the khata apps comparison is the quickest read.

Each size and colour of a product is its own stock line, so you see exactly which sizes and colours are in stock and which are selling. Size charts and collections help you group stock, and exchanges at the counter put the returned size back into stock.

Yes. Each customer can have one or more measurement records, for example their own kameez and a child's frock, with the unit, the numbers grouped the way a tailor takes them, and fitting notes. A new stitching order opens those measurements, so a regular customer is not measured every time.

Yes. You can put an item on hold for a customer, or sell it on a qist plan where the customer pays in parts and takes it when it is paid. Both keep the item out of normal stock, so it is not sold to someone else.

It depends on what you sell, where, and how well you buy and control costs, so any single figure would mislead. Work out your own: track gross margin by product, add up monthly expenses, and calculate net profit each month. Our profit margin guide shows the calculation step by step.

At minimum: every sale bill, every purchase bill, a daily cash record (day book), each customer's udhaar and payments, each supplier's balance, and a stock count at least once a year. With a POS most of these are kept automatically as you bill and buy.

For most neighbourhood shops, some udhaar is part of keeping regular customers. The aim is controlled credit: only to people you know, within a limit, recorded with every bill, and reminded on time. Our udhaar and khata guide explains how to set it up.

There is no single figure, but two warning signs are clear: when udhaar grows faster than sales, and when a growing share of it is more than a month old. Watch total udhaar and its age every week. If you have to delay supplier payments because customers have not paid, udhaar is too high.

Not if the message is short, polite and exact. Most customers prefer a message they can answer in their own time to a reminder in front of other people at the counter. Start friendly, change the tone only as the balance gets older, and always include the amount and an easy way to pay.

Make it impossible rather than forbidden. Give each staff member their own login, set a credit limit per customer, and require the owner's or manager's PIN to go over it or to open new credit. Then every udhaar entry has a name on it, and nobody has to rely on memory.

Average cost with every sale billed through the counter. Each purchase updates the average cost, each sale reduces stock, and a weekly count of one section keeps the record honest. Add batch and expiry tracking if you sell medicines, food or cosmetics, and serial numbers for phones and electronics.

Multiply how many units you sell in a day by how many days the supplier takes to deliver, then add a few days of safety stock. If you sell 10 a day, delivery takes 3 days and you want 2 days of safety, the reorder level is 50. Review it before busy seasons.

Count a few fast or expensive items every week and record each difference with a reason. If differences keep showing as unknown, check whether every sale is billed, whether purchases are entered on arrival, and who has access to the stock. Patterns usually point to the cause within a few weeks.

No. Many shops start with WhatsApp and social media, or a marketplace. A website becomes useful when you want your own brand, your own prices and a customer list that does not depend on a marketplace. You can add one later without changing how you run the shop.

Confirm every COD order before dispatch, check whether the buyer has refused parcels before, ship the same day, describe products accurately, and ask for advance payment on risky orders. Track returned parcels each week so you can see which products, cities or customers cause them.

Yes, and you should. Keeping one stock means an item sold at the counter cannot also be sold online. In Nafaa, online orders reduce the shop's stock and counter sales update the connected channels, so both always show what is really on the shelf.

No. The sign-up page states that the 7-day trial needs no card. You choose a plan in Plan & billing when you want to continue.

Check the spam folder first. On the verify screen, click naya code mangwaein to send a new one once the short countdown ends.

Yes. Open Settings → Business type. The same page turns individual features on or off.

Open Settings → Business info → Store details. The logo, Store ka naam, phone, WhatsApp number and address there print on every new bill.

Yes. Open Settings → Counter & POS → Receipt to change the paper size and design. See receipts and printers.

Open their profile from the Staff page and click Naya password. The old password stops working straight away and they are logged out of every device. Print the new slip or send it on WhatsApp.

Only if their permissions allow it. Setting an owner PIN in Settings → Users → Security & PIN also hides cost and profit from anyone who does not know the PIN.

No. Leave the login switched off. The record still works for attendance and payroll.

Yes. It runs in the phone's browser. Small 58 mm Bluetooth printers can connect from the browser on Android when the printer is set to Direct.

That connection type is not supported by the browser you are using. Open Nafaa in Google Chrome or Microsoft Edge on the computer.

Each staff member has their own login and can stay logged in on the devices they use. The Active devices list shows every device with a login.

Yes. Only the name, unit and selling price are needed. You can find the product at the counter by name, and print a barcode label for it later from Barcode labels.

The product still sells, but profit reports cannot show a correct profit for it. Add the cost when you know it, or record a purchase, which sets the average cost.

Yes. Turn off Chalu (active) on the first step. The product stops showing on the POS but its sales history stays.

Yes. Stock is kept in the base unit, so one carton of 24 reduces stock by 24 pieces.

Yes. Choose the carton unit on the purchase line. Stock goes up in pieces and the cost per piece is worked out from the carton price.

The upload area accepts files of up to 10,000 lines.

No. A line whose name, SKU or barcode matches an existing product updates that product instead, following the choice you made for existing products.

Yes. Press Bulk banayein on the Products page, or Khaali sheet me likhein on the import page. Type row by row and press Sab save karein.

Yes. On the import page choose Price update, download your current Price list, change the Price or Cost Price column and upload it back.

Only users whose role allows stock adjustments. For others the stock column is closed.

Keep Code 128: every scanner reads it and it works with any code. If you choose EAN-13, only valid 13-digit codes print as EAN-13 and the rest fall back to Code 128.

Yes. Add the pack unit to the list. If the pack has no price of its own, the label shows the piece price times the pack count.

It averages daily sales over the chosen period (30 days by default) and suggests enough to last the number of days set in Order kitne din ka.

Yes. With all branches selected, each branch has its own line, and the order is made for that branch.

Only if Stock khatam hone par bhi bechein is turned on in Settings → Stock rules. Otherwise Nafaa stops an adjustment that would take stock below zero.

Damaged and lost lines are recorded as a loss with their cost value. The Analytics tab on Adjustments shows where stock went.

The sending branch loses the stock as soon as you send. The receiving branch gains it when the transfer is received.

Yes, while it is still on the way. Open it, press Cancel, write a reason and confirm with Cancel karein. The stock goes back to the sending branch. A transfer that has been received cannot be cancelled.

Yes. On Low stock, tick lines and press Order banayein. Nafaa makes one order per supplier.

Open the supplier from the purchase (Khata aur payment) and record the payment there. The supplier ledger shows every bill and payment.

Yes, if your role allows it. Press F3 to move into the bill lines, select the line and press R. A lower rate counts toward the shop’s discount limit set in Counter rules.

Press F3, select the line with ↑ or ↓ and press Delete, or press − until the quantity reaches zero.

Some keys depend on counter settings: F4 needs the Discount button switched on and hand discounts allowed in Counter rules, Alt + 1 to 9 needs "Aksar bikne wali cheezein" on, and N needs line notes on.

Most laptops reach F keys with the Fn key. Every action is also a button on the screen, and F9 lists the rest.

In that browser on that computer. A cashier who works on two counters picks the layout on each one.

Staff whose role can edit settings. The link to the shop settings shows in POS settings only for them.

No. A held bill lives on the counter where it was held.

No. Stock moves only when the bill is completed.

No. The items and the customer are kept, but a discount is cleared when the bill is held. Apply it again after you resume the bill.

If the owner has set a PIN, the counter asks for it before the bill is saved. Without a PIN, the bill cannot go through with that discount.

Yes. A role with the permission to give more than the limit ("Had se zyada discount") skips the limit and its PIN.

Change can only be given in cash. Enter the card, wallet or bank part up to what the customer owes and take the rest in cash.

Yes, for a bill with a customer. Choose Kuch paisa (part paid) and whatever is not covered by the rows is added to their khata.

Make the return, then sell the replacement on a new bill. Garments shops can also set how many days an exchange is allowed in Counter rules.

Yes. The refunded amount is taken off the sales of the day the return is made, and the Returns page shows totals, reasons and which returns were approved with a PIN.

Yes, when the bills reach the server. Until then other counters will not see that stock change.

Yes. The receipt is built from the copy of your products on the device, and printing does not need internet.

Thermal receipt printers that connect by USB, serial (COM) or Bluetooth and accept standard receipt commands, in 80 mm or 58 mm. Small Bluetooth printers are usually 58 mm.

Yes. Pick A4 as the paper in Receipt settings; Settings → Counter & POS → Printing controls A4, PDF, colour and the header and footer of printed reports.

No. Only the name is required. Without a phone number you cannot send the bill or an udhaar reminder on WhatsApp, and Nafaa cannot warn you about duplicates by number.

When you type a phone number that already exists, the form shows the existing customer with a link to open them, so their khata stays in one place.

A customer with sales or khata entries is not erased. Deleting closes the record, and the old bills and khata remain available.

No. It adds an amount to the customer’s khata without a bill, so it does not change your sales or profit reports.

The old balance is added to it. Nothing that is already in the khata is removed.

The Purana khata button is shown to staff who are allowed to manage the khata.

Either no customer is selected on the bill (press F2 to pick one) or credit selling is switched off in Settings → Credit & loyalty.

Yes. Choose Kuch paisa, type what they paid, and the rest goes to their khata. Record later payments from the Khata page.

When a customer is selected and gives more than the total, checkout offers to keep the change in their khata as an advance instead of handing it back.

No. The payment form stops at the current balance. To keep extra money as an advance, take it at the counter: when the customer is on the bill, checkout can keep the change in their khata.

No. Only Cash is counted in the galla. Other methods are recorded under their own payment method.

No. Nafaa writes the message and opens WhatsApp; the message goes only when you press Send.

No. Reminders open the normal WhatsApp or WhatsApp Business app on your phone or computer.

The list includes only customers who owe money and have a phone number. Add the number on their profile and start again.

No. The default is applied when a customer is created. Change existing customers one by one on their form.

Only with the owner’s or a manager’s PIN. Without a PIN set up, the bill cannot go over the limit.

No limit. The customer can take any amount of udhaar.

Net sale is the value of the day’s bills minus returns. Money received (Paisa aaya) is what actually came in by any method, including udhaar collected. A credit sale adds to net sale but not to money received.

The sidebar under Overview has Reports, Profit-loss (P&L), Profit by product, Stock report, Staff aur counter and Customers report.

Profit counts the bill value minus cost, including sales on udhaar that are not paid yet. The drawer holds only cash. Paisa aaya/gaya in the P&L shows the money side.

The cost the item had when the bill was made. For old bills saved without a cost, today’s cost is used and a notice tells you how many lines that affects.

Cost and profit are shown only to people whose role allows them to see cost.

The opening float, plus cash sales and cash khata payments, minus cash out, cash expenses and cash purchases. The till shows each line so you can check it.

Write the reason in Farak ki wajah and close the shift. The difference is saved with the shift and shows in Paise kam nikle or Paise zyada nikle on the Cash register page.

No. Only cash is counted in the drawer. Card, wallet and bank sales and udhaar are shown separately under the till.

No, if their login is locked to one branch. A login with one branch only sees and sells in that branch.

Click Analytics on the Branches page to open Branch analytics, which shows sales, returns, expenses and bills per branch for the period you pick.

Not for WooCommerce or Shopify with Automatic: you approve access in a popup. Manual and a fully custom website give your developer a key, a secret and sample code.

Yes. Pick the branch in Stock kis branch se when you connect the channel.

COD orders are tracked in Online store → COD & courier, where you can see what the courier still owes.

No. Points go to a named customer on the bill, so add the customer before completing the sale.

Yes. The Loyalty page shows Points ki kul qeemat, the total Discount that outstanding points could still give, and how many were used in the period.

Google Chrome and Microsoft Edge. In other browsers the panel says the voice feature is not available.

Yes. It understands Urdu numbers and units such as "ڈیڑھ کلو" as well as Roman Urdu like "dedh kilo".

Yes. Kitchen (KOT) is a kitchen screen with three lanes: Naye, Ban rahe (cooking) and Tayyar. It beeps when a new ticket arrives (Awaaz on/off, key M). Tickets can be printed from the same screen, and if you use kitchen stations each station can filter its own tickets with keys 1 to 9.

Set the shop’s service charge in Settings → Counter rules. On a dine-in order you can change it for that order only under Charges, discount aur note.

The kitchen screen shows a red CANCEL ticket so the cooks stop making it. It clears itself after 30 minutes.

It sells the batch with the earliest valid expiry first (the FEFO rule), which is usually the oldest stock. Expired batches are skipped.

The pharmacy dashboard has an Expiry qareeb (expiry near) tile and a link to Expiry with the count of expired batches. The Expiry screen is the full list with values.

Yes. Tap the model on the counter and pick the handset from the list of phones in stock. The bill still records which IMEI was sold.

No. Used phones have their own Used phones screen and repairs are under Repairs. Used phones taken in as an exchange can pay part of a bill at checkout.

Accessories sell offline like any product. Phones need the internet at the moment of sale, because the IMEI is checked on the server.

Yes. Edit the product, go to the Stock step and use Size × rang again. Sizes and colours that already exist are skipped, so only the new pairs are added.

Choose Unstitched kapra when you add it and sell it by meter or by suit. The counter takes the quantity in that unit.

It is saved on the order and shown as Ab tak mila (received so far). The list shows the balance still due, and De diya — bill charges only that balance.

Yes. After saving you can print a Kitchen parchi for the bakers and a Customer parchi for the customer.

Yes. Add each service with Aur service and choose a stylist for each line. Kitne log records a group, such as a bridal party.

Under Stylist aur commission, which shows each stylist’s commission from billed services and lets you record a payout.

Yes. The business type can be changed later in Settings, and the screens for the new trade switch on over the same products, customers and sales. Nothing in your records is lost when you switch, and the counter, stock and khata keep working the same way.

Yes. Keys and passwords you enter for WooCommerce, wallets, couriers and accounting are stored encrypted, and Nafaa uses them only to talk to that service for your account. Secret fields are typed like passwords, and you can replace a key at any time from the same settings page.

Yes. A product can be sold in more than one unit, such as piece, dozen and carton, and each unit has its own price. So the same biscuit can go out as a single packet to one customer and as a full carton to a shopkeeper who buys in bulk, each at its own price.

Yes. Download the template made for your business, fill it or paste your list, and upload it. Nafaa first checks every line in a dry run, flagging duplicates by name, SKU or barcode and bad prices, without saving anything. Then the import runs in chunks, and lines that need fixing download as Excel with the reason.

Every phone is kept by its IMEI. When you buy stock you enter the IMEIs, and when you sell, the IMEI goes on the bill, so you always know which handset is in stock, sold, or in for repair. Each IMEI can also carry its PTA status.

Yes. The used phones screen records phones you buy from customers and phones taken in part-exchange against a new sale, so they join your stock with their IMEI and cost. When you resell them, they are sold at the counter like any other phone, with the IMEI on the bill.

Yes. Each medicine carries its salt or formula, so you can search by brand name or by salt. Nafaa can also show the other brands with the same salt, so when one brand is missing the customer can take a substitute. Salts have their own list that you keep up to date.

Stock is kept by batch, each with its expiry date. The expiry screen lists what is close to expiring: items inside 30 days are marked red, inside 90 days amber, and expired stock stands out on its own. That gives you time to return, discount or move stock before it becomes a loss.

Yes. Medicines marked controlled, narcotic, psychotropic or Schedule X go into a register. When one is sold at the counter, Nafaa asks for the patient's name and CNIC and the doctor's name and PMDC number, and writes them on the bill line. The register then lists every such sale with those details, ready to check at any time.

Yes. You set up stations such as grill, tandoor, karahi, Chinese or bar and give each one whole menu categories. Every dish then prints its KOT at its own station, on a printer or a kitchen screen. Categories not given to a station go to the first station, so no order is lost.

Yes. A bill can be paid by cash, card or wallet, split across more than one method, paid in part now and the rest later, or put fully on the customer's khata. Whatever is left unpaid shows as udhaar against that customer, so nothing is lost between shifts.

We give a date only when a feature is close to shipping, and the roadmap shows it as soon as it is live. Until then a coming-soon feature is never sold as available. If you need something now, our team can often build it as a custom project.

Aasaan woh app hai jis me alag se kuch likhna na pade. Nafaa me aap sirf bill banate hain, aur Sale, Stock, Profit aur udhaar khud update ho jate hain. Screens par aasaan labels hain aur ye phone ke browser me bhi chalti hai. 7 din Free Trial me apni dukaan par aazma kar dekhein.

Ji haan. Nafaa phone ke browser me chalti hai, is liye counter par bill bhi phone se ban sakta hai aur ghar baithe aaj ki Sale, Profit aur udhaar bhi dekh sakte hain. Bari dukaan ke liye tablet ya computer behtar hai, lekin hisaab dono jagah ek hi rehta hai.

Nahi. Agar aap WhatsApp chala lete hain to Nafaa bhi chala lenge. Bill banana, udhaar likhna aur aaj ki Sale dekhna kuch taps ka kaam hai. Shuru me products ki list dalni hoti hai, jo Excel se ek dafa me aa jati hai, aur hamari team WhatsApp par madad karti hai.

Aksar teen wajah hoti hain: galle se nikla kharcha likha nahi gaya, udhaar wala bill cash me gin liya, ya bill hi nahi bana. Har kharcha alag likhein aur shaam ko galla milayein. Nafaa me Expense aur galle ka hisaab din ke hisaab ke saath hota hai, is liye farq usi din pakda jata hai.

Haan. Products ki list Excel ya copy-paste se aa jati hai, aur har customer ka purana udhaar "Purana khata" entry se opening balance ke taur par daal dein. Puri purani entries dalne ki zaroorat nahi; aaj ke balance se shuru karein aur aage ka hisaab app khud rakhegi.

Achhi app woh hai jo bill ke saath hi udhaar likh de, had (limit) rakhne de aur purana udhaar alag dikhaye. Sirf note rakhne wali app me entry bhool jati hai. Nafaa me udhaar counter se khud khate me jata hai aur WhatsApp reminder ek click me jata hai.

Pehle narm yaad-dihani bhejein, phir saaf tareekh maangein, aur 30 din ke baad naya udhaar band karke had kam kar dein. Har baat likhi hui ho to behas kam hoti hai. Nafaa me statement customer ko dikha sakte hain jis me har bill aur payment tareekh ke saath hai.

Isi liye har payment usi waqt likhni chahiye, tareekh aur tareeqe ke saath. Nafaa me har payment ki entry, bill number aur tareekh mehfooz hai, aur customer ka poora statement print ya PDF ho sakta hai. Saaf likha hisaab dikha dein, zyada tar masle wahin khatam ho jate hain.

Ji haan. Nafaa me har customer ki credit limit alag rakhi ja sakti hai. Counter par bill us had se upar jaye to manager ka PIN maanga jata hai, is liye cashier chupke se had paar nahi kar sakta. Had customer ki purani payment dekh kar badal bhi sakte hain.

Har customer ka aaj ka baqi balance "Purana khata" entry se daal dein. Puri purani entries dalne ki zaroorat nahi. Is ke baad naya udhaar bill se khud judta rahega. Pehle sab se bare udhaar wale customer dalein, taake reminder foran shuru ho sakein.

Register me total, purana udhaar aur yaad-dihani sab aap ko khud karna padta hai. Khata app khud jor lagati hai, purane udhaar ko alag dikhati hai aur WhatsApp par message bhejti hai. Nafaa me khata bill ke saath khud bhar jata hai, is liye rush me bhi koi entry reh nahi jati.

Nafaa ka data aap ke account me mehfooz rehta hai, phone kho jaye to bhi naye phone par login kar ke khata wapas mil jata hai. Khata app PIN ke peeche hai, aur counter par ek tap se saari raqamein chhup jati hain taake saamne khara customer doosron ka hisaab na dekhe.

Nafaa me customer ka statement banta hai jis me har bill aur har payment tareekh ke saath hai. Ise print kar ke de sakte hain ya PDF bana kar bhej sakte hain. Reminder ke message me bhi customer ka baqi balance likha hota hai.

Ji haan. Nafaa me kai branches ek account me chal sakti hain, aur customer ka khata account me hai, kisi ek phone me nahi. Malik ghar baithe bhi har branch ka udhaar dekh sakta hai. Branches ki tafseel ke liye multi-shop wala English safha dekhein.

Free khata apps aam taur par sirf udhaar likhti hain; bill, Stock aur Profit alag rehte hain. Nafaa poori dukaan ka software hai jis me khata counter ke bill se juda hai. Is ki qeemat Rs 1,500 mahana se hai, aur pehle 7 din Free Trial hai.

Jo aap ki dukaan ke din ke saath chale: rush me tez bill, piece se carton aur kilo tak bechna, mahana udhaar, kam Stock ki list, aur bijli jane par bhi bill. Nafaa ye sab karta hai. Faisla karne se pehle 7 din Free Trial me apni dukaan par chala kar dekhein.

Sab ek din me daalne ki zaroorat nahi. Sab se zyada bikne wali 100 cheezon se shuru karein, baqi jab bikein tab daalein. Poori list Excel me ho to ek dafa me import ho jati hai, aur distributor ki price list bhi template me bhar kar daal sakte hain.

Khuli cheez ko kilo ya gram ki unit me rakhein aur quick key bana lein. Counter par button dabayein, wazan likhein, aur qeemat khud ban jati hai. Isi cheez ki bori ya packet ki alag unit bhi ho sakti hai, aur Stock sahi kam hota hai.

Zaroori nahi. Nafaa search aur quick keys se bhi tez chalta hai. Lekin agar zyada saman packed hai to scanner se bill bohat tez banta hai. Jin cheezon par barcode nahi, un ke labels Nafaa se ya free barcode generator se print kar sakte hain.

Agar phone ya laptop ki battery hai to haan. Nafaa internet ke baghair bhi bill banata hai aur receipt print karta hai. Bill device par save rehte hain aur internet wapas aate hi khud account me chale jate hain. Udhaar ki entry bhi offline hoti hai.

Nafaa phone ke browser me chalta hai. Cheez search ya scan karein, paise ka tareeqa chunein aur bill customer ke WhatsApp par bhej dein. Printer chahiye to Bluetooth ya USB thermal printer bhi jor sakte hain. Is tarah phone hi poora counter ban jata hai.

Chhote counter ke liye 58 mm thermal printer kaafi hai; zyada lines wale bill aur restaurant ke liye 80 mm behtar hai. A4 invoice ke liye aam printer. Shuru me printer na lein to bhi chalega, bill WhatsApp par chala jata hai.

Ji haan. Nafaa me dukaan ka naam, pata, phone, logo aur neeche ka footer message settings me ek dafa likhte hain, aur har bill par khud aata hai. A4 invoice ka design bhi chuna ja sakta hai. Wapsi ki policy footer me likh dein.

Nahi. Nafaa aap ka apna WhatsApp kholta hai jis me bill ka message likha hota hai; aap send dabate hain. Koi alag API ya mahana WhatsApp kharcha nahi. Customer ka number bill par ya us ke khate me hona chahiye.

Haan. Har bill ko khud agla number milta hai. Internet ke baghair bane bill par device ka apna code hota hai, taake do counter ek waqt me offline hon to bhi number na takrayein. Gum hua bill number se dhoonda ja sakta hai.

Aasaan woh hai jis me Stock alag se likhna na pade. Nafaa me bill banate hi Stock kam hota hai aur supplier ka maal purchase me daalte hi barh jata hai. Aap ko sirf mahine me ek dafa ginti karni hai. 7 din Free Trial me apni dukaan ki 100 cheezein daal kar dekhein.

Aksar wajah ye hoti hai ke kuch maal bina bill ke gaya: ghar ka saman, toota phoota, ya rush me bill nahi bana. Har aisi cheez wajah ke saath likhein. Nafaa me damage aur adjustment wajah ke saath hote hain, aur har cheez ki history se pata chalta hai ke farq kab aaya.

Itna ke supplier ka agla maal aane tak khatam na ho, aur itna zyada na ho ke paisa phansa rahe. Rozana bikri ko supplier ke dinon se zarb karein aur thora safety Stock jor dein. Nafaa ki kam Stock list ye hisaab khud kar ke batati hai kitna mangwana hai.

Ji haan. Nafaa me poori list Excel ya CSV file se, ya spreadsheet se copy-paste kar ke aa jati hai. Save se pehle har line check hoti hai aur ghalti dikhai jati hai. Free product import template me columns pehle se bane hain.

Haan. Nafaa me har branch ka Stock alag rehta hai lekin ek hi account me dikhta hai. Ek branch se doosri ko maal transfer karein to dono taraf Stock sahi ho jata hai. Malik har branch ki Stock value aur kam Stock ek jagah dekh sakta hai.

Woh jo expiry ka hisaab rakhe, dawai salt se dhoonde, goli-patta-dabba me beche aur controlled dawai ka register bill ke saath bhare. Nafaa ye sab karta hai, aur udhaar ka khata aur offline bill bhi saath hai. 7 din Free Trial me apne store par aazma lein.

Maal aate waqt har batch ki expiry tareekh likhi jati hai. Nafaa expiry list me har batch tareekh ke hisaab se aata hai, aur 30 din ke andar wale alag dikhte hain, Cost aur sale value ke saath. Is se distributor ko waqt par wapas kar sakte hain.

Ji haan. Nafaa me dawai brand ke naam se bhi aur formula (salt) se bhi dhoondi ja sakti hai. Mangi hui dawai khatam ho to same salt ke doosre brand un ki qeemat aur shelf par Stock ke saath dikh jate hain, taake aap customer ko wahi de sakein jo maujood hai.

Har dawai ki units banayein: goli, patta aur dabba, aur har ek ki apni qeemat. Counter par jo unit bike woh chunein; Stock goli ke hisaab se sahi kam hota hai. Is tarah do goliyan ya aadha patta bechne par bhi Stock aur hisaab nahi bigarta.

Nafaa me controlled aur narcotic dawai ki bikri par patient aur doctor ki tafseel zaroori hai, aur register ki line bill se khud banti hai, opening aur closing balance ke saath. Qanooni taur par kya zaroori hai, woh apne drug inspector ya DRAP se tasdeeq karein.

Woh jo har phone ko IMEI se rakhe, PTA status likhe, purane phone ki khareed ka record rakhe, repair aur qist sambhale, aur har set ka Profit dikhaye. Nafaa ye sab karta hai, saath me aam counter, khata aur reports. 7 din Free Trial me apne sets daal kar dekhein.

Har set ki Cost alag hoti hai aur har set ki zimmedari bhi. IMEI se pata hota hai ke kaun sa set kab aaya, kis ko bika aur kitna Profit diya. Wapsi ya warranty par bhi wahi set pehchana jata hai, aur chori ke shak me record saamne hota hai.

Bechne wale ka naam, CNIC, phone number, phone ka IMEI, PTA status aur phone ki haalat. Nafaa ke purane phone wale form me ye sab likha jata hai aur phone IMEI ke saath Stock me aa jata hai. Shak ho to khareedari na karein.

Nafaa me qist plan banta hai: kul qeemat, pehli payment aur baqi qiston ki tareekhein. Baqi raqam customer ke khate me jati hai, har qist ki payment likhi jati hai, aur der ho to WhatsApp par yaad-dihani ek tap me chali jati hai.

Har repair ka job card banayein: customer ka naam aur number, phone aur IMEI, masla, lagne wale parts, qeemat aur wapsi ki tareekh. Nafaa me job cards ki list status ke saath hai, taake koi phone bhool na jaye aur paisa poora wasool ho.

Woh jo har article ke size aur rang ka Stock alag rakhe, silai ke order naap ke saath sambhale, exchange aasaan kare aur season ke baad bata de ke kya bacha. Nafaa ye sab karta hai, saath me counter, khata aur reports. 7 din Free Trial me apne article daal kar dekhein.

Nafaa me ek article banta hai, phir us ke size aur rang chunte hain. Har size aur rang ka jora (variant) apna Stock, barcode aur zaroorat ho to apni qeemat rakhta hai. Counter par variant scan hota hai aur wahi Stock se kam hota hai.

Nafaa me silai ka order customer, naap, kapra, advance aur tayyari ki tareekh ke saath banta hai, aur status dikhata hai ke kaam kahan pohncha. Customer ka naap ek dafa save ho jata hai, is liye agle order par dobara lena nahi padta.

Nafaa me purana bill dhoond kar exchange karein. Wapas aaya size Stock me jata hai aur naya size nikalta hai, aur qeemat ka farq ho to wahi le ya de dein. Is tarah exchange ke baad bhi size ka Stock sahi rehta hai.

Pichhli Eid dekhein: kaun se size aur rang bike aur kaun se bache. Nafaa me har article ke card par har size aur rang ka Stock likha hai, Size reorder batata hai kaun sa size khatam hua aur kitna mangwana hai, aur Profit report brand aur supplier ke hisaab se hai. Pehle bacha maal nikalein.

Woh jo har order ko KOT bana kar kitchen bheje, table ka running bill rakhe, takeaway aur delivery saath chalaye aur dish ki Cost bataye. Nafaa ye sab karta hai, aur internet ke baghair bhi bill banata hai. 7 din Free Trial me apna menu daal kar dekhein.

KOT yaani Kitchen Order Ticket: har order ki parchi jo kitchen ko jati hai. Is ke baghair kitchen zubani order par khana banata hai aur kuch plates bill me nahi aatin. Nafaa me har order khud KOT ban kar sahi station ke printer ya screen par jata hai.

Ji haan. Waiter tablet ya phone par table khol kar dishes add-ons ke saath daalta hai aur order bhej deta hai, counter tak chalne ki zaroorat nahi. Order seedha kitchen jata hai aur table ka running bill update ho jata hai.

Nafaa me running bill ko mehmanon me barabar baant sakte hain, ya ek bill ki payment do tareeqon se le sakte hain, jaise kuch cash aur kuch card ya JazzCash. Har hissa bill me saaf likha jata hai aur din ki report me sahi jagah jata hai.

Haan. Dhabe par tables ki zaroorat na ho to sirf counter chalayein: menu ke quick keys, ek tap me bill, aur 80 mm parchi. Baad me tables, kitchen printer ya delivery chahiye to wahi software me chalu kar lein. Phone ya ek sasta computer kaafi hai.

Woh jo sirf bill na banaye, balke recipe se Cost nikaale, cake orders advance ke saath rakhe aur waste ka hisaab rakhe. Nafaa ye sab karta hai, saath me counter, Stock aur khata. 7 din Free Trial me apne top items ki recipe daal kar dekhein.

Pehle recipe ki poori Cost nikaalein: har raw maal, packing aur gas ka hissa. Phir jitna margin chahiye woh jorein, aur bazaar ki qeemat se milayein. Raw maal mehnga ho to Cost dobara nikaalein. Nafaa me raw maal ki qeemat badalte hi recipe ki Cost khud badal jati hai.

Roz likhein ke kya bacha aur kya phenka. Do hafte me pata chal jata hai ke kaun si cheez zyada ban rahi hai. Phir usi hisaab se kal ki tadaad kam karein. Nafaa ka freshness wala hissa batata hai ke kya purana ho raha hai, taake pehle wahi bike.

Har order par design, wazan, likhai, tareekh, advance aur baqi raqam likhein. Nafaa me cake order ek form me banta hai, advance customer ke khate me jama hota hai, aur delivery par baqi raqam usi order se li jati hai. Koi parchi gum nahi hoti.

Ji haan. Mithai kilo ke hisaab se bikti hai, aur Nafaa me kilo aur gram ki unit hoti hai. Shaadi aur event ke bare order advance ke saath alag rakhe jate hain, aur raw maal ki Cost se har mithai ka Profit nikalta hai.

Hamesha free software aksar had ke saath aata hai, ya backup aur madad nahi deta. Crack software me data aur virus ka khatra hai. Behtar hai ke kisi achhe software ka free trial apni dukaan par aazmayein. Nafaa ka 7 din Free Trial hai, aur hamare tools aur templates hamesha free hain.

Nafaa hamesha ke liye free nahi. Pehle 7 din ka Free Trial hai jis me apni dukaan par aazma sakte hain, phir paid plan Rs 1,500 mahana se shuru hote hain. Hamari website ke calculators, receipt maker aur Excel templates bilkul free hain aur sign-up nahi maangte.

Nahi. Free Trial ke liye sirf account banana hai; koi credit card ya advance nahi chahiye. Trial me jo products, customers aur bills daalein, woh plan lene par usi account me rehte hain, dobara daalne ki zaroorat nahi. Trial khatam ho to bhi data delete nahi hota.

Na update milte hain na madad, aur computer kharab ho to saara data saath jata hai kyunki backup nahi hota. Aise software me virus ka khatra bhi hota hai. Sab se bara nuqsan ye hai ke saal bhar ka hisaab ek din me gum ho sakta hai.

Haan. Nafaa phone ke browser me chalta hai: bill banayein, WhatsApp par bhejein, udhaar likhein aur aaj ki Sale dekhein. Is liye shuru me naya computer, scanner ya printer kharidna zaroori nahi. Rush barhe to ye saman baad me jor lein.

Haan. Internet jane par bhi bill bante hain, parchi chhapti hai, udhaar aur payment likhi jati hai, aur Expense bhi. Ye sab device par mehfooz rehta hai aur internet aate hi khud account me chala jata hai. Sirf refund jaise PIN wale kaam internet ka intezar karte hain.

Device par line me khare bill tarteeb se aap ke Nafaa account me chale jate hain, khud, bina koi button dabaye. Sync Center me dikhta hai ke kaun se bill pohnch gaye aur kaun se baqi hain. Jo bill nahi gaya woh kabhi delete nahi hota.

Haan, pehli dafa device par login internet se hota hai, taake products aur customers ki copy device par aa jaye. Us ke baad woh device bina internet bhi counter khol leta hai. Isi liye naya phone ya computer internet hone par hi tayyar karein.

Jo bill ban chuke woh device par save hain, bijli wapas aane par wahin milenge aur internet se sync ho jayenge. Behtar hai counter laptop ya phone par ho jis ki battery ho, ya computer ke saath chhota UPS lagayein, taake bill banta rahe.

Desktop software ka data ek computer me hota hai; woh kharab hua to data gaya, aur ghar se dekh nahi sakte. Nafaa offline bhi chalta hai lekin data aap ke account me bhi jata hai, is liye phone se bhi dikhta hai aur kai branches jur sakti hain.

Salaam ke baad customer ka naam, baqi raqam aur ek narm guzarish, jaise "jab mauqa mile de dijiye". Der zyada ho to tareekh poochein. Message chhota rakhein aur raqam bilkul saaf. Nafaa ye message naam, raqam aur sahi lehje ke saath khud likh deta hai.

Nahi, aur ye jaan boojh kar hai. Nafaa aap ka apna WhatsApp kholta hai jis me message likha hota hai, aur aap send dabate hain. Is liye message aap ke number se jata hai jise customer pehchanta hai, aur WhatsApp Business API ki zaroorat nahi.

Nafaa me udhaar walon ki list se WhatsApp list kholein. Har customer ke liye us ka apna message tayyar hota hai; ek bhejein to agla khul jata hai, aur list me nishan lag jata hai ke kis ko bhej diya. Ek ek kar ke, lekin minuton me.

Aksar naraazgi lehje se hoti hai, raqam se nahi. Pehla message hamesha narm rakhein, din ke waqt bhejein, aur kabhi group me nahi. Statement saath dein taake customer khud dekh le. Nafaa udhaar ki umar ke hisaab se lehja chunta hai, is liye naya udhaar wala customer sakht message nahi paata.

Ji haan. Nafaa me teeno reminder, narm, saaf aur aakhri, apne lafzon me ek dafa likh lein. Customer ka naam, baqi raqam aur bhai ya baji jaisa lafz har message me khud bhar jata hai. Dukaan ka naam bhi message me aata hai.

Net Profit = Sale - bike hue maal ki Cost - saare Expense. Pehle Sale me se sirf bike maal ki khareed qeemat nikaalein, ye Gross Profit hai. Phir kiraya, bijli, tankhwah aur baqi kharche nikaalein. Jo bache woh asal munafa hai. Nafaa ye hisaab har bill se khud karta hai.

Har dukaan ka alag hota hai; ye maal ki qism, ilaqe aur kharchon par hai. Aam taur par roz ki cheezon par margin kam aur kuch cheezon par zyada hota hai. Andaze ke bajaye apni har cheez ka margin dekhein. Nafaa ki Profit report har cheez ka margin alag dikhati hai.

Galle me supplier ka paisa, udhaar ki wapsi aur agle kharchon ka paisa bhi hota hai. Munafa tab hai jab bike maal ki Cost aur saare Expense nikaalne ke baad kuch bache. Ghar ka kharcha bhi galle se jata hai to woh bhi likhein, warna hisaab kabhi nahi milta.

Markup Cost par hota hai, margin Sale par. 80 ki cheez 100 me bechi to Profit 20 hai: markup 25% aur margin 20%. Qeemat rakhte waqt log markup ginte hain aur margin samajhte hain. Free profit margin calculator dono khud nikaal deta hai.

Is ke liye har cheez ki Cost aur har bikri ka record chahiye, jo haath se bohat mushkil hai. Nafaa me product ke saath Cost save hoti hai, is liye har bill ke saath Profit banta hai, aur report har cheez, category ya supplier ka Profit aur margin dikhati hai.

Yes. You set each stylist's commission, and every service billed at the salon counter is credited to the stylist who did it. The commission adds up on its own, and the payout screen shows what each stylist is owed, so nobody works it out by hand at month end.

Yes. Salons can sell memberships, prepaid packages and gift vouchers. They are recorded against the customer and used at the salon counter, so the person at the counter can see what a regular customer has bought before billing the visit.

Yes. Download, edit, print and share them as often as you like, for your own business or your customers. No account or email is needed. The files are ordinary Excel workbooks, so they also open in Google Sheets and most other spreadsheet apps. A small credit line in the footer says where the template came from.

When the same numbers are typed twice: once at the counter and again in the sheet. That is usually when bills, udhaar and stock changes happen many times a day, or when more than one person or branch needs the same figures. Software records each sale once and updates stock, khata and reports from it, so the sheets are no longer needed.

No. Only the product name is required. A small shop can start with name, price and stock, and add cost price, barcodes and categories later through a second import or by editing products. Delete the columns you will never use, such as batch and expiry for a garments shop, to keep the sheet easy to fill.

Yes. Nafaa matches columns by their header names, not their position, and recognises common English, Roman Urdu and Urdu names such as qeemat, stock or naam. This template already uses the exact names, so nothing needs mapping, but your own sheet with different headings can usually be imported too after a quick check of the mapping.

Yes. Upload the file to Google Drive and open it with Google Sheets; the balance, last payment and days since formulas work there. In Excel you need Excel 2019 or later, or Excel for the web, because the last payment column uses the MAXIFS function. Older Excel versions show an error in that one column only.

Add a new line on the Entries sheet with the date, the customer and the amount paid in the Payment received column. Do not edit or delete the original udhaar line. The balance goes down by the amount paid, the last payment date updates, and the days counter starts again from that date.

A full count at least once a year, and a rolling count of a few sections every week or month. Count fast-moving and high-value items, and anything that goes missing often, more frequently. Regular small counts find theft, billing mistakes and unrecorded deliveries while they are still easy to trace.

A negative difference means fewer items on the shelf than the system expects. Common causes are items sold without a bill, damage or expiry not recorded, theft, or a delivery entered with too high a quantity. A positive difference usually means goods arrived but were never entered. Recount before you adjust.

The opening float is the cash kept in the drawer at the start of the day so the cashier can give change, usually small notes and coins. It is not part of the day's sales. Write it as opening cash, and decide each night how much to leave for tomorrow; the rest goes to the safe or the bank.

First recount, then check the obvious causes: an expense paid from the drawer but not written, change given wrongly, a refund, a card or wallet payment entered as cash, or a bill not made. Write the reason in the log. Repeated shortages on the same counter or shift need a closer look at who handled the cash.

Only if both kinds of customers will see it. Many shops print two versions from the same file: one with the wholesale column deleted for walk-in customers, and one with both for trade buyers and salesmen. Keep one master file so both versions always come from the same prices.

Save the sheet as PDF from the print menu, or from File, Save As in Excel, then send the PDF in a chat or on your WhatsApp Business catalogue. A PDF keeps the layout the same on every phone, which a photo of a printed page does not, and customers can zoom in to read it.

A purchase order is what you send the supplier before delivery: the items, quantities and rates you agree to buy. The purchase bill, or invoice, is what the supplier sends with or after the goods, asking for payment. Matching the two, together with what actually arrived, is how you catch short or wrong deliveries.

Not for every small top-up from a salesman, but they help for large orders, new suppliers, and any order where rates or delivery dates are negotiated. Even a WhatsApp message with the PO as a PDF gives you a record of what was agreed if the delivery or the bill does not match.

At minimum: your business name and contact details, a unique invoice number, the date, the customer, each item with quantity, rate and amount, any discount or tax, and the total. Adding a due date, payment details and a balance due line makes it easier for the customer to pay on time and for you to follow up.

No. It is a plain commercial invoice. If you are registered for sales tax, a sales tax invoice needs further details required by the rules, such as registration numbers and tax per item, and some retailers must issue invoices through an FBR-integrated POS. Check the requirements that apply to your business before using this for taxed sales.

Yes. Every calculator and generator on this page is free to use without an account, as often as you like. They run in your browser, so the numbers, names and amounts you type are not sent to Nafaa or stored on a server. A few tools remember your shop details on your own device so you do not retype them.

Most tools are plain arithmetic, and each page shows the formula it uses. Where a tool depends on an outside fact, such as the standard sales tax rate or the zakat nisab, the page names its official or public source with the date it was checked. Metal rates are never assumed: you type the day's rate yourself.

It depends on the item. Fast-moving essentials such as flour, sugar and oil usually carry thin margins because every shop sells them, while snacks, cosmetics and loose items carry more. Instead of one target for the whole shop, look at margin by category and make sure the slow, space-taking items earn enough to justify their shelf. Use this calculator per item, then compare categories in your profit report.

Either works if you are consistent, but margin is safer because it is measured against the price customers pay, the same base as your sales and expenses. Many shopkeepers add a markup on cost and then think of it as margin, which overstates profit. If you think in markup, use the Target markup mode here and read the margin it shows before you decide.

No. Put only the cost of the item itself here: purchase price plus freight, loading and packing. Rent, salaries and bills are fixed costs; they are covered by the total profit from many sales. To see how much you must sell to cover them, use the break-even calculator with your average margin from this tool.

The standard federal sales tax rate on goods has been 18% since FBR Circular No. 1 of 2023, which raised it from 17%. Some goods carry reduced or special rates under the schedules to the Sales Tax Act, and services are taxed by the provinces at their own rates. That is why this calculator lets you type any rate, and why you should confirm the rate for your goods.

Divide the inclusive price by 1 plus the rate as a decimal, then subtract. At 18%, divide by 1.18: a price of 590 rupees is 500 rupees before tax and 90 rupees of tax. Do not take 18% of 590, because that also taxes the tax and gives a figure that is too high. The Remove GST mode does this division for you.

Yes. Choose Other rate and type the rate your province charges on your service, for example the rate printed on your registration or on a recent tax invoice. The arithmetic for adding or removing tax is the same; only the rate differs. Restaurants, salons and other service businesses should confirm their rate with the provincial revenue authority.

Multiply the price by 0.8. For 20% off 2,500 rupees: 2,500 × 0.8 = 2,000 rupees, a saving of 500 rupees. For any percentage, subtract it from 100, divide by 100, and multiply the price by the result. The % off mode in this calculator does it for you and also shows the saving in rupees.

They are the same thing written differently, but customers read them differently. On cheap items a percentage often sounds larger, and on expensive items a rupee figure does. For your profit, what matters is the rupees taken off each item compared with the profit on that item. Enter both versions here with your cost and compare the profit left.

Divide the profit per item before the discount by the profit per item after it. If you earned 100 rupees an item and the discount leaves 60, you must sell 100 ÷ 60, about 1.67 times as many items, just to stand still. The calculator shows this figure when you enter your cost, so you can judge whether the sale is worth running.

Anything you pay every month even if no customer walks in: rent, salaries of permanent staff, minimum electricity and internet bills, security, software, loan instalments and generator upkeep. Costs that rise with each sale, such as the goods themselves, packing, delivery and card fees, are variable and belong in the cost per item or the margin instead.

The best source is a profit report built from real bills, which shows sales and gross profit for the month; margin is profit divided by sales. Without one, add up a week of bills at sale price and at cost price and divide the difference by the sales total. Use the profit margin calculator to check a few key items by hand.

Yes. Use One main item with your average bill per customer as the price and the food cost of that bill as the cost, or use Many products with your gross margin after food cost. Put staff salaries, rent, gas and electricity in fixed costs. The daily figure then tells you the sales, or covers, you need on a normal day.

Minimum stock, or safety stock, is the cushion you never want to go below. Reorder level is higher: it is the safety stock plus what you will sell while the order is on its way. If you order only when you reach minimum stock, you will dip into that cushion on every delivery. Set your low stock alert at the reorder level, not at the minimum.

At least every season, and whenever a supplier changes delivery days. Sales of many items change sharply around Ramadan, Eid, school openings and winter, so a level set in a quiet month leaves you short in a busy one. A system that recalculates from recent sales every day avoids the problem; with this calculator, redo your top sellers each month.

No. Give more safety days to items customers will not wait for and that you cannot borrow from a nearby shop, such as milk, bread, cooking oil and medicines, and to items from slow or unreliable suppliers. Slow-moving or expensive items can carry fewer days, because extra stock ties up cash and shelf space.

Only if the goods will be sold by other shops, supermarkets or online marketplaces. Those businesses need numbers that are unique worldwide, issued by GS1 Pakistan. For items you pack and sell only in your own shop, such as weighed dry fruit or bakery bags, numbers from the 200 to 299 restricted range are enough, as long as you never reuse one for two products.

Use EAN-13 for products, because it is the retail standard and every barcode scanner reads it. Use Code 128 when the code contains letters, such as your own SKU codes, or for shelf and bin labels inside the store. Most shop scanners read both, so you can use EAN-13 on goods and Code 128 on internal labels.

The usual causes are printing at a reduced scale, a label too small for the bars, a faded thermal ribbon, or no white space beside the bars. Print at 100% scale with fewer labels per row, keep the margins clear, and test one label first. For EAN-13, also check the number: a wrong 13th digit is rejected, which this tool flags before you print.

There is no single right number: it depends on your menu, prices and how much you spend on staff and rent. Dishes with expensive meat often run a higher food cost and earn on volume, while tea, drinks, bread and rice usually run much lower. Set a target per category, cost each dish against it, and check the overall figure every month from your purchases and sales.

Yes. Bones and fat trimmed from meat, vegetables peeled, oil left in the karahi and food thrown away at the end of the day are all paid for. Add a wastage percentage to each recipe based on what you see in your kitchen, or weigh the usable yield once and use that weight in the recipe instead.

Whenever a main ingredient rate moves noticeably, which in Pakistan can be weekly for chicken, vegetables and oil. At minimum, recost your best-selling dishes every month. If you keep recipes in software that reads your latest purchase rates, the plate cost updates itself and you only need to review the prices.

Ageing means sorting the money customers owe by how long it has been unpaid. Instead of one total, you see how much is a few days old and how much has been waiting for months. Recent udhaar is normal trade credit; old udhaar is money at risk that needs follow-up. The age bands here match the ones Nafaa uses in its khata book.

For a customer who clears each bill separately, count from the date of the oldest unpaid bill. For a running khata where the customer pays something now and then, days since the last payment is the more useful signal. Either way, be consistent across customers so the bands compare like with like.

It depends on your margin and cash needs, but watch two numbers: the share of udhaar over 30 days, and the total compared with a week of sales. If the old share keeps growing, or the udhaar is larger than the cash you need to restock, stop new credit for the oldest balances and collect before you give more.

Stock held for sale is generally treated as zakatable trade goods, and is valued on your zakat date together with cash and receivables. Shop fittings, furniture, machines, vehicles used in the business and the building itself are usually not counted, because they are not for sale. Scholars differ on details such as valuing stock at cost or at sale price, so confirm with your scholar.

Both come from the classical sources, and scholars differ. The silver nisab is much lower in rupees, so more people pass it and more zakat is paid; many in Pakistan follow it. The gold nisab is higher. Choose the one your scholar advises; the calculator shows the nisab in rupees for either metal at the rate you type.

No. Rates change daily and differ between cities, so the tool never shows a rate of its own. Type the rate per tola from your local sarafa market or a trusted daily rate list on your zakat date. The nisab and the result update as you type, and nothing you enter is sent or saved.

Yes. Choose the paper width that matches your roll, 58 mm or 80 mm, press Print receipt and pick the thermal printer in the print dialog. Set margins to none and scale to 100% so the text is not shrunk. Most USB and Bluetooth thermal printers with a working driver print from the browser this way.

It is a plain sales receipt, fine as proof of purchase for customers. It is not an FBR fiscal invoice: retailers covered by FBR's point of sale rules must issue invoices from an integrated POS, with an FBR invoice number and QR code. If you only need to show sales tax on the bill, add the rate in the tax field.

No. The items and totals exist only on the page until you print or close it, and nothing is sent to a server. Only your shop name, address, phone and footer message are remembered in this browser, so you do not retype them. To keep a record of every sale, use a POS that stores each bill.