Help center
Getting started
Create your Nafaa account, set up the shop, add your staff with their own logins and roles, and get the counter running on the computer, tablet or phone you already have.
Updated
Start here if you are new to Nafaa. These articles take you from sign-up to a shop that is ready to bill: the account and the 7-day trial, the shop details that print on every bill, staff logins with roles, and the devices the counter runs on.
Related
- Product
POS
Nafaa POS is the billing counter for any business: scan a barcode or tap a quick key, sell by piece, dozen or carton, take cash, card, JazzCash, Easypaisa or khata in one bill, print or WhatsApp the receipt, and keep billing when the internet drops. It runs on the phone, tablet or computer you already have. - Product
Staff
Nafaa Staff gives every team member a login and a role, sets counter rules like the refund PIN, tracks attendance and leave, works out sales commission, runs payroll with advances and payslips, and logs every sensitive action with a name, so the owner can trust the counter without standing behind it. - Page
Pricing
Nafaa pricing in Pakistani rupees: start with the 7-day free trial, then choose a plan by the number of products, users, shops and monthly sales you need. Paid plans start at Rs 1,500 a month, quarterly and yearly payment cost less, and no card is needed to start. - Page
Nafaa Help Center
Step-by-step answers for running your business on Nafaa: setting up the shop, products and stock, billing at the counter, khata and udhaar, daily reports and cash closing, branches, the online store and the screens for your type of business.
In this section
- How to create your Nafaa account
Sign up for Nafaa in two short parts: name your business and pick its type, then add your name, email and password. Verify the email with a 6-digit code and the 7-day free trial starts, with no card needed.
- How to set up your shop after sign-up
Finish the five-step shop setup: business details, first branch, first products, bill and payment settings, and staff. Only the first step is required. Everything else can be skipped and filled in later from Settings, where shop details save by themselves.
- How to add staff and give them a login
Add each person who works for you, then give a login to those who use the app. Pick a role (Manager, Cashier or Staff), lock the login to one branch if needed, adjust permissions, and print the login slip with the first password.
- Devices, login and counter hardware
Nafaa runs in the browser on a computer, tablet or phone. Learn how to log in and keep a device remembered, connect a receipt printer, cash drawer, barcode scanner, scale or customer screen on each counter, and log out a lost device.