What is KOT (Kitchen Order Ticket)?
A KOT is the ticket, printed or on a screen, that tells the kitchen what to cook for an order.
Updated
Meaning
English
A KOT is the ticket, printed or on a screen, that tells the kitchen what to cook for an order.
Roman Urdu
KOT woh parchi ya screen hai jo kitchen ko batati hai ke order me kya pakana hai.
Also called kitchen order ticket, kitchen ticket, order slip, kitchen parchi.
Example
A waiter takes an order for table 7: two chicken karahi, six naan and three drinks. The karahi goes to the main kitchen's KOT, the naan to the tandoor, and the drinks to the counter.
How it works
Without KOTs, orders reach the kitchen by shouting or handwritten slips, which leads to forgotten dishes, wrong items and arguments about what was ordered. With a POS, the waiter enters the order once and a ticket goes to each station that has to prepare something, with the table or token number, the time and any notes such as "less spicy".
When a table adds more food, only the new items should go to the kitchen, not the whole order again. A cancelled dish should send a clear cancel ticket so the kitchen stops cooking it. The KOT also protects the owner: food leaves the kitchen only against a ticket, so dishes cannot go out without a bill.
In Nafaa
The Nafaa restaurant pack sends KOTs per station, with only new items sent when a table adds more. Tickets can print or show on the kitchen display, and voids of dishes the kitchen has already cooked need a reason and a PIN.
Related terms
- Kitchen Display System (KDS)
A kitchen display system is a screen in the kitchen that shows incoming orders in place of printed tickets, and lets cooks mark dishes as cooking and ready.
- Modifiers (Add-ons)
Modifiers are options a customer chooses with an item, such as extras, removals, spice level or size, which may change the price and are passed to the kitchen.
- Table Turnover
Table turnover is how many times a restaurant table is used by new guests during a meal period or a day.
