Updated
IndustryFor hotels and guest houses
Rooms, guests and the front desk in one app
See every room's state on one board, book and check in guests with their ID, post room service and laundry to the folio, and close each night with an audit that matches the cash.
- Room board
- Folio and check-out
- Night audit
- 7 din Free Trial
- Keeps billing offline
- Help on WhatsApp
- English and Roman Urdu
- Phone, tablet or computer
Short answer
Nafaa runs hotels, guest houses, motels and resorts: a room board, bookings and guests, housekeeping, room types, seasonal and weekend rates, extra charges posted to the room bill, and a night audit report, with billing and khata built in. It runs in the browser on a phone, tablet or computer.
Roman Urdu mein
Hotel aur guest house ke liye: room board, booking, guests, housekeeping, season ke rate, room bill par extra charges aur night audit.
Key facts
- Built for
- Hotels, guest houses, motels and resorts
- Everyday tools
- Counter (POS), stock, khata (udhaar) and reports in one app
- Without internet
- The counter keeps billing offline and sends the sales when the connection returns
- Price
- Paid plans from Rs 1,500 a month, with a free trial first
- Tax
- Optional FBR/PRA integration, only if you need it
For hotels and guest houses
What Nafaa does for hotels and guest houses
Room board
Every room by floor: the guest in it, today's arrival, cleaning or repair, with one tap to book, check in a walk-in or open the stay.
Bookings and walk-ins
Pick rooms free on every night of the stay, find an old guest by name, phone or CNIC, and take an advance.
Guest register
ID for the police record, company, VIP and blacklist flags, every stay and its bill; prints as the register.
Folio charges
Room service, laundry and minibar on the room's folio; check out with one bill, split payment or the company's khata.
Extend and change rooms
Extend a stay, move the guest to another room, or record a cancellation or no-show with the advance refund.
Housekeeping
Check-out creates the cleaning job; when the cleaner finishes, an empty room is ready to sell. Problems send a room to repair.
Season rates
Weekend rates and Eid, summer, off-season, corporate or long-stay plans over a date range. Bookings already made keep their price.
Night audit
Who should have arrived or left, who is in and owes how much, the night's occupancy and ADR, then close the day.
A day at the counter
A guest's stay, from booking to check-out
- 1
Booking
A family calls for two nights over Eid. Pick rooms free on both nights at the Eid rate, note the guest and take an advance on JazzCash.
- 2
Check-in
Record the guest's ID and print the registration card. The room board shows the room as occupied.
- 3
During the stay
Room service, laundry and minibar go on the folio. A meal at the hotel's restaurant counter can go on the guest's khata. Extend a night or change rooms if needed.
- 4
Check-out
Print the folio bill and take payment, split between methods or on the company's khata. The cleaning job is created at once.
- 5
Night audit
Before closing the day, check missed arrivals and departures, who is in and owes how much, and the day's money by method.
Inside the app
The front desk's day on one screen
Bookings are grouped the way the desk works: arriving today, in the hotel, leaving today, coming later and balance due. Each booking shows the room, dates, nights, phone and where it came from, such as walk-in, phone, a company or Booking.com, with the total and what is still to collect.
- Guests in the hotel now
- Bookings with balance due
- Room
- Dates, nights and booking source
- Total and balance due
Companies and guests who settle later
A company that books rooms for its staff can pay through its own khata. Restaurant and tuck-shop bills for an in-house guest also land on the khata the desk sees at check-out.
- Total to collect
- Balances by age
Register and room chart, or Nafaa?
| Feature | Register and room chart | Nafaa |
|---|---|---|
| Which rooms are free | A chart on the wall, updated by hand | A room board that changes with every booking and check-out |
| Season and weekend rates | Remembered by the manager | Applied night by night from the rate plans |
| Extra charges | Slips that reach the desk late | Posted to the folio during the stay |
| Room cleaning | Shouted down the corridor | A job made at check-out, finished by the cleaner |
| End of the day | Cash counted, rooms not reconciled | Night audit with occupancy, dues and money by method |
What to look for in hotel software
A small hotel or guest house sells room-nights, and every empty night is gone for good. The front desk has to know at a glance which rooms are free, clean and ready, and the owner needs to trust that every charge reached the bill. Before you choose software, check that it can:
- Show rooms, not just bookings. A board by floor with who is in each room, who arrives today and which rooms are being cleaned or repaired.
- Price by night. Weekend rates and seasonal plans such as Eid or summer holidays should apply to each night automatically, without changing bookings already made.
- Keep a proper guest register. ID details for the police record, repeat guests found by phone or CNIC, and VIP or blacklist flags.
- Carry charges to the folio. Room service, laundry and minibar should be on the bill before the guest reaches the desk.
- Handle companies. Corporate guests often pay later; their bills need a khata of their own.
- Close the day properly. A night audit that checks arrivals, departures, dues and the cash by method, with occupancy, ADR and RevPAR over time.
Nafaa does all of this in the browser on the desk computer or a phone, and its counter also runs the hotel's restaurant or tuck shop.
Plans for one property or several
Free
Choti dukaan ke liye hamesha muft: 1 dukaan, 1 user, 300 bill mahana.
Rs 0
What is included
- 100 products
- 300 sales a month
- 1 user
- 1 shop
Basic
Chhoti dukan ke liye perfect
Rs 1,500/ monthRs 4,000/ quarterSave 11%Rs 15,000/ yearSave 16%Get startedStarts with a 7-day free trial
What is included
- 5,000 products
- Unlimited sales
- 3 users
- 1 shop
Pro
RecommendedBari shops aur multi-branch ke liye
Rs 3,500/ monthRs 9,500/ quarterSave 9%Rs 36,000/ yearSave 14%Get startedStarts with a 7-day free trial
What is included
- Unlimited products
- Unlimited sales
- 10 users
- 3 shops
Enterprise
Unlimited everything + 24/7 support
Rs 9,500/ monthRs 27,000/ quarterSave 5%Rs 99,000/ yearSave 13%Get startedStarts with a 7-day free trial
What is included
- Unlimited products
- Unlimited sales
- Unlimited users
- Unlimited shops
Common questions
Do I need a computer to use Nafaa?
No. Nafaa runs in a web browser, so the phone, tablet or computer you already have will do. A barcode scanner and a receipt printer can be added later but are not required to start. The counter also keeps working without internet and sends the sales to your account when the connection returns.
Does Nafaa work without internet?
Yes, the counter keeps billing when the internet drops. Sales made offline are saved on the device and sent to your account automatically when the connection comes back, and you can see the sales still waiting to be sent. Reports and other branches see those sales once they have synced.
How much does Nafaa cost?
Paid plans start at Rs 1,500 a month. The pricing page lists every plan with its price and limits, taken straight from our plan settings, so it is always current. You can start with the free trial first, and no credit card is needed to sign up.
Products hotels and guest houses use
POS & Billing
Nafaa POS is the billing counter for any business: scan a barcode or tap a quick key, sell by piece, dozen or carton, take cash, card, JazzCash, Easypaisa or khata in one bill, print or WhatsApp the receipt, and keep billing when the internet drops. It runs on the phone, tablet or computer you already have.Digital Khata
Nafaa Digital Khata replaces the paper udhaar register: every credit sale lands in the customer's khata from the counter, payments and old balances are recorded, balances are grouped by age, credit limits stop runaway udhaar, and a WhatsApp reminder goes out in one tap.Reports
Nafaa Reports answer the owner's questions in plain numbers: today's sale and profit on the dashboard, profit by product, profit and loss with expenses, the day book, stock value, staff and customer reports, with Excel export and journals for QuickBooks, Xero, Zoho Books or Tally.Payments
Nafaa takes every way Pakistan pays: cash, card, JazzCash, Easypaisa, bank transfer, QR and the customer's khata, split across one bill if needed, with a cash register that balances at the end of every shift and payment links for online and phone orders.Staff & Payroll
Nafaa Staff gives every team member a login and a role, sets counter rules like the refund PIN, tracks attendance and leave, works out sales commission, runs payroll with advances and payslips, and logs every sensitive action with a name, so the owner can trust the counter without standing behind it.Multi-Branch
Nafaa Multi-Branch runs every shop, warehouse or godown from one account: each branch keeps its own counter, stock and cash, head office compares sales and profit side by side, stock moves between branches with transfers that the other side receives, and each staff member works in the branch they are assigned to.
Related industries
Restaurant & Cafe
Nafaa runs dine-in, takeaway and delivery for restaurants and cafes: a table layout, kitchen order tickets (KOT) sent to each station's printer or screen, add-ons on dishes, recipes, riders for delivery, happy-hour prices, and bills paid by cash, card, wallet, split or khata.Field Service Business
Nafaa runs field service businesses such as plumbers, electricians, AC technicians, IT support and cleaners: create jobs, dispatch technicians, send quotes, keep a service catalogue, manage AMC contracts and warranties, and bill and collect payment in the same app. It runs in the browser on a phone, tablet or computer.
Try Nafaa in your hotel business
Start with the free trial. No card needed.
- 7 din Free Trial
- Keeps billing offline
- Help on WhatsApp