Updated
IndustryFor clinics and doctors
Reception, the doctor's room and the fee counter in one app
Give tokens at reception, show the line on a waiting-room screen, keep each visit's vitals, prescription and lab tests on the patient's record, and close every doctor's fees with the day.
- Tokens and live line
- Patient records
- Doctor day close
- 7 din Free Trial
- Keeps billing offline
- Help on WhatsApp
- English and Roman Urdu
- Phone, tablet or computer
Short answer
Nafaa runs clinics: reception gives tokens and shows the live line, each visit carries its prescription and lab orders, patient records stay in one place, doctor fees close with the day, and vaccinations are tracked, all in the same app as billing.
Roman Urdu mein
Clinic ke liye Nafaa: reception par token aur live line, har visit ka nuskha aur lab, mareez ka record, doctor ki fees aur din ka hisaab, aur vaccines.
Key facts
- Built for
- Clinics, doctors and small medical practices
- Everyday tools
- Counter (POS), stock, khata (udhaar) and reports in one app
- Without internet
- The counter keeps billing offline and sends the sales when the connection returns
- Price
- Paid plans from Rs 1,500 a month, with a free trial first
- Tax
- Optional FBR/PRA integration, only if you need it
For clinics and doctors
What Nafaa does for clinics and doctors
Reception and tokens
Find or register the patient, pick the doctor and give a token; the fee can be taken at once.
Live line and waiting screen
Waiting, with the doctor and done, emergencies on top; a large-type screen shows each doctor's current token.
Visits
Vitals, notes, diagnosis and follow-up date on each visit, with the patient's earlier visits beside it.
Prescriptions
Written at the visit, reprinted on A4, and marked as given when medicine leaves the clinic counter.
Lab orders
Take the fee, mark the sample, enter results and print the report; walk-in lab patients need no visit.
Patient records
Search by name, phone, MR number or CNIC; allergies, blood group, vitals trend and every visit in one record.
Doctor fees and day close
First visit, follow-up and emergency fees per doctor, the doctor's share, and a day close per doctor.
Vaccinations
Add a child's full Pakistan EPI schedule from the birth date; see overdue and due-this-week doses.
A day at the counter
A day at the clinic
- 1
Reception opens
A patient gives a phone number. Reception finds the record or registers a new one, picks the doctor and gives a token. The fee follows the doctor: follow-up rate inside the follow-up days, emergency rate when ticked.
- 2
The waiting room
The screen shows each doctor's current token in large type. Emergencies go to the top of the line.
- 3
In the doctor's room
The doctor calls the next token, reads earlier visits and allergies, records vitals, diagnosis and the prescription, and orders lab tests.
- 4
Lab and follow-up
The lab marks the sample, enters results and prints the report. Patients asked to come back appear on the follow-up list for one-click booking.
- 5
Day close
Close each doctor's day: patients seen, fees and lab billed, cash against khata, and the doctor's share.
Inside the app
A record for every patient
Each patient gets an MR number with phone, blood group, allergies and long-term conditions on one line, so reception and the doctor see the warnings before the visit. Visit count and any khata balance sit next to a button that gives the next token.
- Patients registered
- MR number on every record
- Blood group, allergies and conditions
- Give a token
Prescriptions written in the doctor's room
The doctor writes the diagnosis and medicines with strength, dose and days during the visit. Every prescription is listed with the patient and doctor, prints for the patient, and is marked once the medicine has been given at the counter.
- Doctor and diagnosis
- Medicines with strength
- Print for the patient
- Mark as dispensed
Token slips or Nafaa?
| Feature | Token slips and files | Nafaa |
|---|---|---|
| Tokens | Paper slips and a shouted number | Token per doctor, shown on a waiting screen |
| Patient history | A file the patient forgets to bring | Every visit, prescription and lab result on one record |
| Fees | Cash in a drawer, follow-ups argued over | Fee by doctor with follow-up and emergency rates |
| Doctor's share | Counted from slips at night | Day close per doctor from the bills |
| Vaccines | A card at the parents' home | EPI schedule per child with overdue doses listed |
What to look for in clinic software
A small clinic needs three things to run smoothly: a calm waiting room, a doctor who sees the patient's history, and fees that add up at the end of the day. Hospital systems are too heavy for that, and shop software does not understand visits. Before you choose, check that it can:
- Run tokens and the line. Reception should give a token in seconds and the waiting room should see whose turn it is.
- Keep one record per patient. Visits, prescriptions, lab results, vitals and allergies, searchable by phone, MR number or CNIC.
- Price fees by doctor. First visit, follow-up within a set number of days, and emergency, without the receptionist deciding.
- Handle the lab. Orders from a visit or a walk-in, results and a printed report.
- Close the day per doctor. Patients seen, fees billed and the doctor's share, matching the cash in hand.
- Track vaccinations. Due and overdue doses, with the batch and expiry recorded when given.
Nafaa covers each of these in the clinic setup. Medicine sold at the clinic counter uses the same stock and billing as any Nafaa shop, and a pharmacy next door can run on the pharmacy setup.
Plans for one clinic or several doctors
Free
Choti dukaan ke liye hamesha muft: 1 dukaan, 1 user, 300 bill mahana.
Rs 0
What is included
- 100 products
- 300 sales a month
- 1 user
- 1 shop
Basic
Chhoti dukan ke liye perfect
Rs 1,500/ monthRs 4,000/ quarterSave 11%Rs 15,000/ yearSave 16%Get startedStarts with a 7-day free trial
What is included
- 5,000 products
- Unlimited sales
- 3 users
- 1 shop
Pro
RecommendedBari shops aur multi-branch ke liye
Rs 3,500/ monthRs 9,500/ quarterSave 9%Rs 36,000/ yearSave 14%Get startedStarts with a 7-day free trial
What is included
- Unlimited products
- Unlimited sales
- 10 users
- 3 shops
Enterprise
Unlimited everything + 24/7 support
Rs 9,500/ monthRs 27,000/ quarterSave 5%Rs 99,000/ yearSave 13%Get startedStarts with a 7-day free trial
What is included
- Unlimited products
- Unlimited sales
- Unlimited users
- Unlimited shops
Common questions
Does Nafaa work without internet?
Yes, the counter keeps billing when the internet drops. Sales made offline are saved on the device and sent to your account automatically when the connection comes back, and you can see the sales still waiting to be sent. Reports and other branches see those sales once they have synced.
How much does Nafaa cost?
Paid plans start at Rs 1,500 a month. The pricing page lists every plan with its price and limits, taken straight from our plan settings, so it is always current. You can start with the free trial first, and no credit card is needed to sign up.
Products clinics and doctors use
POS & Billing
Nafaa POS is the billing counter for any business: scan a barcode or tap a quick key, sell by piece, dozen or carton, take cash, card, JazzCash, Easypaisa or khata in one bill, print or WhatsApp the receipt, and keep billing when the internet drops. It runs on the phone, tablet or computer you already have.Digital Khata
Nafaa Digital Khata replaces the paper udhaar register: every credit sale lands in the customer's khata from the counter, payments and old balances are recorded, balances are grouped by age, credit limits stop runaway udhaar, and a WhatsApp reminder goes out in one tap.Reports
Nafaa Reports answer the owner's questions in plain numbers: today's sale and profit on the dashboard, profit by product, profit and loss with expenses, the day book, stock value, staff and customer reports, with Excel export and journals for QuickBooks, Xero, Zoho Books or Tally.Staff & Payroll
Nafaa Staff gives every team member a login and a role, sets counter rules like the refund PIN, tracks attendance and leave, works out sales commission, runs payroll with advances and payslips, and logs every sensitive action with a name, so the owner can trust the counter without standing behind it.
Related industries
Pharmacy & Medical Store
Nafaa is software for pharmacies and medical stores in Pakistan: search medicines by salt or formula and find substitutes, track batches and expiry, keep prescriptions and doctors, record controlled and narcotic sales in a register with patient and doctor details, and log fridge temperatures for the cold chain.Optical & Eyewear
Nafaa runs optical shops: eye tests and prescriptions with SPH, CYL, axis, ADD and PD, glasses orders with an advance, lab tracking and pickup, repairs, optometrists, and stock of frames and contact lenses, alongside the counter and khata. It runs in the browser on a phone, tablet or computer.Field Service Business
Nafaa runs field service businesses such as plumbers, electricians, AC technicians, IT support and cleaners: create jobs, dispatch technicians, send quotes, keep a service catalogue, manage AMC contracts and warranties, and bill and collect payment in the same app. It runs in the browser on a phone, tablet or computer.
Try Nafaa in your clinic business
Start with the free trial. No card needed.
- 7 din Free Trial
- Keeps billing offline
- Help on WhatsApp