- ICT (FBR, Islamabad Capital Territory)Islamabad Capital Territory
- Updated
ICTRestaurant POS in Islamabad
Restaurant POS software in Islamabad
Office lunches in Blue Area, coffee in F-6, weekend families at Saidpur: one app for tables, the kitchen, delivery and the day's cash.
- Split bills and cards
- Happy hours
- Kitchen tickets
Short answer
Nafaa is restaurant POS for Islamabad cafés and restaurants: tables and takeaway on one screen, kitchen tickets per station, card and wallet payments with split bills, weekday happy hours, and food cost at today's prices. It suits a café in Kohsar Market, a family place in a markaz or a lunch counter in Blue Area.
Roman Urdu mein
Islamabad ke café aur restaurant ke liye: table aur parcel ek screen par, har station ki KOT, card aur wallet se bill baantna, aur dopahar ki happy hour khud lag jaye.
Key facts
- Built for
- Cafés, family restaurants, fast food counters and cloud kitchens
- Floor
- Tables by section with timers and running bills
- Payments
- Cash, card, wallet, split and part payments
- Price
- Paid plans from Rs 1,500 a month, with a free trial first
Where Islamabad eats out
Islamabad's restaurants follow its plan. Every sector has a markaz, and the busiest ones have become food destinations. Kohsar Market, a small upscale commercial area in the north-east of sector F-6, is known for its cafés and European restaurants. Jinnah Super in F-7 mixes restaurants and casual dining with shops, banks and bookstores. Along Jinnah Avenue, Blue Area is the city's central business district, a two-kilometre corridor of offices where lunch is short and busy.
At the edge of the Margalla Hills, Saidpur is a Mughal-era village in a ravine near the Daman-e-Koh viewpoint that now serves as a tourist spot, and visitors come to eat there as well as to look around.
These places work to different rhythms. A Blue Area counter does most of its trade in a two-hour lunch window, much of it takeaway and office orders. A Kohsar café has customers who sit for an hour over coffee and pay by card, often asking to split the bill. A restaurant at a tourist spot like Saidpur sees visitors in waves, with quiet hours between them. Many restaurants also send food to homes across the sectors through their own riders and the food apps.
What they share is the need to keep the kitchen, the floor and the till in step. Optional FBR integration is available for a restaurant that is registered and required to report; the rest of Nafaa works the same without it.
Inside the app
A kitchen screen for every station
Each menu category goes to its station on a printer or a kitchen screen. Tickets move from new to cooking to ready and turn amber after ten minutes and red after twenty, so slow orders stand out.
Running an Islamabad restaurant through the week
Weekday lunch. For a Blue Area counter, quick counter mode takes the order with a token, sends it to the kitchen and takes payment at once. Office orders that come by phone go in the same way, as takeaway or delivery.
Afternoon. Set happy hours by time, day, dish or order type, such as tea and coffee at a lower price between three and six on weekdays. The price changes by itself and goes back when the hour ends, so cashiers do not need to remember it.
Evening tables. Waiters see every table by section: free, seated with its timer and running bill, bill printed, needs cleaning or reserved. Add-ons like extra cheese or less spice are priced on the bill and printed on the kitchen ticket. A group can split the bill, move to a bigger table or merge two tables, and each person can pay by card, wallet or cash.
Delivery. Orders move from waiting for a rider to delivered, and each rider's cash in hand shows, so the handover at closing is quick.
Busy days. On a full weekend or holiday, the dashboard shows sales as they happen and the recipes page shows how many plates the stock still covers, so you know before the evening whether the kitchen will run out of a dish.
Three Islamabad restaurant types and what they use most
| Feature | Main need | Screens to set up first |
|---|---|---|
| Blue Area lunch counter | Speed in a short rush | Quick counter mode with tokens |
| Kohsar or markaz café | Card payments and split bills | Tables, split and part payment, happy hours |
| Restaurant at a tourist spot | Visitors arriving in waves | Tables by section, kitchen display |
| Cloud kitchen in the sectors | Delivery across the city | Riders, delivery stages, recipes |
| Restaurant with a bakery counter | Two counters, one kitchen | Stations per category, food cost |
Food cost at today's prices
Each dish shows its plate cost, food cost percent and how many plates the stock still covers. When meat or dairy prices change, the menu shows which dishes need a new price.
Getting started
Opening on Nafaa in Islamabad
- 1
Send your menu
A photo of the menu or a spreadsheet on WhatsApp is enough to begin.
- 2
Set stations and printers
Kitchen, grill, bar or coffee: each gets a printer or a screen.
- 3
Lay out the floor
Sections, tables, and the takeaway and delivery counters.
- 4
Train the team
A short call with cashiers and waiters before the next lunch rush.
Questions from Islamabad restaurant owners
Our customers pay by card and wallet more than cash. Is that a problem?
No. Each payment is recorded by method, and the cash register shows the cash expected in the drawer and the card, wallet and bank amounts separately, so the count only has to match the cash.
Can a table of six pay separately?
Yes. Split the bill by item or amount and take each part by a different method.
We have one restaurant in F-7 and a café in another sector. Can I see both?
Yes. Each branch has its own tables, staff and cash register, and the owner sees both from one account.
Can I stop a waiter from cancelling items after the kitchen has started?
Yes. Once dishes have gone to the kitchen, cancelling them needs the void permission or the owner's or manager's PIN, and the kitchen receives a cancel ticket so nothing is cooked for nobody. Staff without that permission can still add items and take payment as usual.
What if the internet goes during lunch?
Orders and bills keep working on the device and sync when the connection returns.
Is there a guide on kitchen tickets?
See our KOT system guide, the restaurant page and Islamabad for other trades in the city.
Plans for Islamabad
Free
Choti dukaan ke liye hamesha muft: 1 dukaan, 1 user, 300 bill mahana.
Rs 0
What is included
- 100 products
- 300 sales a month
- 1 user
- 1 shop
Basic
Chhoti dukan ke liye perfect
Rs 1,500/ monthRs 4,000/ quarterSave 11%Rs 15,000/ yearSave 16%Get startedStarts with a 7-day free trial
What is included
- 5,000 products
- Unlimited sales
- 3 users
- 1 shop
Pro
RecommendedBari shops aur multi-branch ke liye
Rs 3,500/ monthRs 9,500/ quarterSave 9%Rs 36,000/ yearSave 14%Get startedStarts with a 7-day free trial
What is included
- Unlimited products
- Unlimited sales
- 10 users
- 3 shops
Enterprise
Unlimited everything + 24/7 support
Rs 9,500/ monthRs 27,000/ quarterSave 5%Rs 99,000/ yearSave 13%Get startedStarts with a 7-day free trial
What is included
- Unlimited products
- Unlimited sales
- Unlimited users
- Unlimited shops
More about Islamabad
- All cities
Islamabad
Nafaa is POS, stock and khata software for Islamabad cafés, supermarkets, pharmacies, salons and clinics. It runs in the browser on the devices you already have, keeps billing through power and internet faults, and shows every markaz branch in one account.
- Restaurant software across Pakistan
Restaurant & Cafe
Nafaa runs dine-in, takeaway and delivery for restaurants and cafes: a table layout, kitchen order tickets (KOT) sent to each station's printer or screen, add-ons on dishes, recipes, riders for delivery, happy-hour prices, and bills paid by cash, card, wallet, split or khata.
More questions
Can each kitchen station get its own tickets?
Yes. You set up stations such as grill, tandoor, karahi, Chinese or bar and give each one whole menu categories. Every dish then prints its KOT at its own station, on a printer or a kitchen screen. Categories not given to a station go to the first station, so no order is lost.
Can a table pay in more than one way?
Yes. A bill can be paid by cash, card or wallet, split across more than one method, paid in part now and the rest later, or put fully on the customer's khata. Whatever is left unpaid shows as udhaar against that customer, so nothing is lost between shifts.
Does Nafaa work without internet?
Yes, the counter keeps billing when the internet drops. Sales made offline are saved on the device and sent to your account automatically when the connection comes back, and you can see the sales still waiting to be sent. Reports and other branches see those sales once they have synced.
How much does Nafaa cost?
Paid plans start at Rs 1,500 a month. The pricing page lists every plan with its price and limits, taken straight from our plan settings, so it is always current. You can start with the free trial first, and no credit card is needed to sign up.
Run your Islamabad restaurant from one screen
Start free with your own menu and devices. Setup help on WhatsApp in Urdu or English.
- 7 din Free Trial
- Keeps billing offline
- Help on WhatsApp