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  • ICT (FBR, Islamabad Capital Territory)Islamabad Capital Territory
  • Updated

ICTRestaurant POS in Islamabad

Restaurant POS software in Islamabad

Office lunches in Blue Area, coffee in F-6, weekend families at Saidpur: one app for tables, the kitchen, delivery and the day's cash.

Restaurant dashboard in Nafaa with today's sale, open orders, tables and kitchen queue
  • Split bills and cards
  • Happy hours
  • Kitchen tickets

Nafaa is restaurant POS for Islamabad cafés and restaurants: tables and takeaway on one screen, kitchen tickets per station, card and wallet payments with split bills, weekday happy hours, and food cost at today's prices. It suits a café in Kohsar Market, a family place in a markaz or a lunch counter in Blue Area.

Roman Urdu mein

Islamabad ke café aur restaurant ke liye: table aur parcel ek screen par, har station ki KOT, card aur wallet se bill baantna, aur dopahar ki happy hour khud lag jaye.

Key facts

Built for
Cafés, family restaurants, fast food counters and cloud kitchens
Floor
Tables by section with timers and running bills
Payments
Cash, card, wallet, split and part payments
Price
Paid plans from Rs 1,500 a month, with a free trial first

Where Islamabad eats out

Islamabad's restaurants follow its plan. Every sector has a markaz, and the busiest ones have become food destinations. Kohsar Market, a small upscale commercial area in the north-east of sector F-6, is known for its cafés and European restaurants. Jinnah Super in F-7 mixes restaurants and casual dining with shops, banks and bookstores. Along Jinnah Avenue, Blue Area is the city's central business district, a two-kilometre corridor of offices where lunch is short and busy.

At the edge of the Margalla Hills, Saidpur is a Mughal-era village in a ravine near the Daman-e-Koh viewpoint that now serves as a tourist spot, and visitors come to eat there as well as to look around.

These places work to different rhythms. A Blue Area counter does most of its trade in a two-hour lunch window, much of it takeaway and office orders. A Kohsar café has customers who sit for an hour over coffee and pay by card, often asking to split the bill. A restaurant at a tourist spot like Saidpur sees visitors in waves, with quiet hours between them. Many restaurants also send food to homes across the sectors through their own riders and the food apps.

What they share is the need to keep the kitchen, the floor and the till in step. Optional FBR integration is available for a restaurant that is registered and required to report; the rest of Nafaa works the same without it.

A kitchen screen for every station

Each menu category goes to its station on a printer or a kitchen screen. Tickets move from new to cooking to ready and turn amber after ten minutes and red after twenty, so slow orders stand out.

Kitchen order tickets (KOT) board in Nafaa with new, cooking and ready columns

Running an Islamabad restaurant through the week

Weekday lunch. For a Blue Area counter, quick counter mode takes the order with a token, sends it to the kitchen and takes payment at once. Office orders that come by phone go in the same way, as takeaway or delivery.

Afternoon. Set happy hours by time, day, dish or order type, such as tea and coffee at a lower price between three and six on weekdays. The price changes by itself and goes back when the hour ends, so cashiers do not need to remember it.

Evening tables. Waiters see every table by section: free, seated with its timer and running bill, bill printed, needs cleaning or reserved. Add-ons like extra cheese or less spice are priced on the bill and printed on the kitchen ticket. A group can split the bill, move to a bigger table or merge two tables, and each person can pay by card, wallet or cash.

Delivery. Orders move from waiting for a rider to delivered, and each rider's cash in hand shows, so the handover at closing is quick.

Busy days. On a full weekend or holiday, the dashboard shows sales as they happen and the recipes page shows how many plates the stock still covers, so you know before the evening whether the kitchen will run out of a dish.

Three Islamabad restaurant types and what they use most

Where each kind of place usually starts in Nafaa.
FeatureMain needScreens to set up first
Blue Area lunch counterSpeed in a short rushQuick counter mode with tokens
Kohsar or markaz caféCard payments and split billsTables, split and part payment, happy hours
Restaurant at a tourist spotVisitors arriving in wavesTables by section, kitchen display
Cloud kitchen in the sectorsDelivery across the cityRiders, delivery stages, recipes
Restaurant with a bakery counterTwo counters, one kitchenStations per category, food cost

Food cost at today's prices

Each dish shows its plate cost, food cost percent and how many plates the stock still covers. When meat or dairy prices change, the menu shows which dishes need a new price.

Restaurant menu in Nafaa with dishes by category and prices

Opening on Nafaa in Islamabad

  1. 1

    Send your menu

    A photo of the menu or a spreadsheet on WhatsApp is enough to begin.

  2. 2

    Set stations and printers

    Kitchen, grill, bar or coffee: each gets a printer or a screen.

  3. 3

    Lay out the floor

    Sections, tables, and the takeaway and delivery counters.

  4. 4

    Train the team

    A short call with cashiers and waiters before the next lunch rush.

Questions from Islamabad restaurant owners

Our customers pay by card and wallet more than cash. Is that a problem?

No. Each payment is recorded by method, and the cash register shows the cash expected in the drawer and the card, wallet and bank amounts separately, so the count only has to match the cash.

Can a table of six pay separately?

Yes. Split the bill by item or amount and take each part by a different method.

We have one restaurant in F-7 and a café in another sector. Can I see both?

Yes. Each branch has its own tables, staff and cash register, and the owner sees both from one account.

Can I stop a waiter from cancelling items after the kitchen has started?

Yes. Once dishes have gone to the kitchen, cancelling them needs the void permission or the owner's or manager's PIN, and the kitchen receives a cancel ticket so nothing is cooked for nobody. Staff without that permission can still add items and take payment as usual.

What if the internet goes during lunch?

Orders and bills keep working on the device and sync when the connection returns.

Is there a guide on kitchen tickets?

See our KOT system guide, the restaurant page and Islamabad for other trades in the city.

Plans for Islamabad

  • Free

    Choti dukaan ke liye hamesha muft: 1 dukaan, 1 user, 300 bill mahana.

    Rs 0

    What is included

    • 100 products
    • 300 sales a month
    • 1 user
    • 1 shop
  • Basic

    Chhoti dukan ke liye perfect

    Rs 1,500/ month
    Rs 4,000/ quarterSave 11%
    Rs 15,000/ yearSave 16%
    Get started

    Starts with a 7-day free trial

    What is included

    • 5,000 products
    • Unlimited sales
    • 3 users
    • 1 shop
  • Pro

    Recommended

    Bari shops aur multi-branch ke liye

    Rs 3,500/ month
    Rs 9,500/ quarterSave 9%
    Rs 36,000/ yearSave 14%
    Get started

    Starts with a 7-day free trial

    What is included

    • Unlimited products
    • Unlimited sales
    • 10 users
    • 3 shops
  • Enterprise

    Unlimited everything + 24/7 support

    Rs 9,500/ month
    Rs 27,000/ quarterSave 5%
    Rs 99,000/ yearSave 13%
    Get started

    Starts with a 7-day free trial

    What is included

    • Unlimited products
    • Unlimited sales
    • Unlimited users
    • Unlimited shops

More questions

Can each kitchen station get its own tickets?

Yes. You set up stations such as grill, tandoor, karahi, Chinese or bar and give each one whole menu categories. Every dish then prints its KOT at its own station, on a printer or a kitchen screen. Categories not given to a station go to the first station, so no order is lost.

Can a table pay in more than one way?

Yes. A bill can be paid by cash, card or wallet, split across more than one method, paid in part now and the rest later, or put fully on the customer's khata. Whatever is left unpaid shows as udhaar against that customer, so nothing is lost between shifts.

Does Nafaa work without internet?

Yes, the counter keeps billing when the internet drops. Sales made offline are saved on the device and sent to your account automatically when the connection comes back, and you can see the sales still waiting to be sent. Reports and other branches see those sales once they have synced.

How much does Nafaa cost?

Paid plans start at Rs 1,500 a month. The pricing page lists every plan with its price and limits, taken straight from our plan settings, so it is always current. You can start with the free trial first, and no credit card is needed to sign up.

Run your Islamabad restaurant from one screen

Start free with your own menu and devices. Setup help on WhatsApp in Urdu or English.

  • 7 din Free Trial
  • Keeps billing offline
  • Help on WhatsApp
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