What is Backorder?
A backorder is a customer order accepted for an item that is out of stock now and will be delivered when new stock arrives.
Updated
Meaning
English
A backorder is a customer order accepted for an item that is out of stock now and will be delivered when new stock arrives.
Roman Urdu
Backorder ka matlab hai woh order jo us cheez ka liya gaya jo abhi stock me nahi, aur naya maal aane par diya jayega.
Also called pending order, out-of-stock order.
Example
A customer wants a laptop bag in black. It is out of stock, so the shop takes the order and a small advance and delivers when the supplier ships.
When it works
Backorders suit items with a short lead time and customers who are willing to wait. Tell the customer the expected date, take an advance if the item is costly and record the order so it is not forgotten. Do not promise a date the supplier has not confirmed.
In Nafaa
Nafaa products show stock levels, and customers waiting for an item can be tracked using the advance and order features of your industry setup, for example shoe size requests. See inventory management.
Related terms
- Stock-out
A stock-out is when an item a customer wants is not available because the shop has sold all of it.
- Lead Time
Lead time is the number of days between placing an order with a supplier and receiving the goods.
- Layaway
Layaway is reserving an item and paying for it in parts; the customer takes it home once it is fully paid.