Mobile shop software in Rawalpindi

Rawalpindi's phone markets

Saddar is the principal commercial hub of Rawalpindi, lying between the Mall Road and the main railway line. Bank Road, named for the National Bank branch on it and lined with the branches of almost every bank, also has the Gakhar Plaza shopping centre, garment markets, and two big mobile-phone markets. Haider Road beside it carries much of the city's traffic towards Murree Road and on to Islamabad, which brings customers from both cities into Saddar.

A dealer in these markets rarely sells one kind of phone. Sealed sets come from distributors, customers upgrade and hand in their old phone as part of the price, and people short of cash sell a phone outright. Buyers often compare prices across several shops in the same plaza before deciding, so a dealer needs to know his own cost and margin on each set, not on the model in general.

PTA status is one of the first things a buyer asks about, especially on a used or imported set. A shop that has saved the status of each IMEI can answer at once instead of guessing from the box.

The other half of the business is after the sale. Screens crack, batteries swell and buyers on qist owe money every month. Each of those is a promise with a date, and a busy counter forgets dates.

A day at a Saddar phone counter

New stock. Paste or scan the IMEIs of a delivery in one go, with storage, RAM and colour as variants. Record each set's PTA status; it appears under every bill in the sales history.

An exchange offer. A customer wants a new phone and offers his old one. Scan the old IMEI first: if it was sold or repaired by you, its history shows. Take it as a trade-in at the agreed value against the new bill, with his CNIC saved. If he only wants you to sell it for him, keep it on his behalf instead.

Repairs. The job card records the IMEI, the lock code, the SIM and memory card left with the phone, the fault, the estimate and the advance. It prints for the customer, and he is told on WhatsApp when the phone is ready.

Instalments. Split a phone into monthly payments. The qist list shows what is late and what falls due this week, and each reminder is one tap.

Closing. Covers, chargers and handsfree are sold like any other barcode item. The profit report shows margin per IMEI, per model and on repair work, after expenses.

Questions from Rawalpindi phone dealers

I have a counter in Saddar and another shop near my home. Can phones move between them?

Yes. Transfer a handset by IMEI from one branch to the other; both stocks update and the phone keeps its history.

Can I see how long a phone has been sitting unsold?

Yes. IMEI stock shows the days each set has been on the shelf, so slow models stand out before their price drops further.

A customer says the phone I sold him has a fault. How do I check?

Scan the IMEI. The sale, the date, the customer and the warranty left all show, along with any earlier repair. If it is still under warranty, open a repair job card against the same IMEI so the history stays in one place.

Can my staff buy used phones when I am not there?

Only staff with the permission to manage IMEI stock can buy a phone or take a trade-in. Give it to a trusted salesman, or keep it with the owner, and every record still carries the seller's details.

Does it need a computer?

No. It runs in the browser on a phone, tablet or computer, and keeps billing without internet.

Where can I read more?

See IMEI records for mobile shops, the mobile shop page, and Rawalpindi for other trades in the city.