Mobile shop software in Lahore

Selling phones in Lahore

Hall Road is where much of Lahore buys its phones. Its Wikipedia entry lists mobile phones among the digital goods the road is now known for, next to laptops and televisions, and the city's shopping lists put Hafeez Center in Gulberg in the same group of electronics markets. Beyond those two, nearly every commercial street in Johar Town, Model Town or Shahdara has its own phone counter selling accessories, top-ups and repairs.

A Lahore phone shop deals in three kinds of stock at once. Sealed sets come from distributors with a box and a warranty. Used sets come from customers who want cash or an upgrade. And phones arrive for repair that are not stock at all but still sit in the drawer for days. Mixing these up is how a shop loses money, or sells a set it should never have bought.

PTA status matters to every buyer, because a set that is not approved for use on Pakistani networks is worth far less. Customers ask before they ask the price, and a shop needs the answer on the screen.

Many phones here are sold on instalments. A shop selling sets on qist every week ends up with a long list of due dates to chase, and a notebook does not remind anyone.

Money comes in many ways too. A customer may pay part in cash, part by JazzCash or Easypaisa, and leave a balance on khata, all on the same bill. Each of those has to show up at closing, or the drawer and the report will not agree.

A day behind a Lahore phone counter

Morning stock. The distributor drops off new sets. Enter them with their IMEIs, storage, RAM and colour, and the PTA status of each. Accessories such as covers, chargers and handsfree go in as normal products with barcodes.

A customer sells his old phone. Scan the IMEI first. If the set was sold or repaired at your shop before, you see when and to whom. Then buy it for cash, take it as a trade-in against a new set, or keep it to sell on his behalf, with his CNIC saved on the record.

Repairs. A cracked screen comes in. The job card records the IMEI, the lock code, the SIM and memory card left with the phone, the fault, the estimate and the advance, and prints for the customer. When the technician finishes, the customer is told on WhatsApp.

Qist. A student buys a phone on six monthly instalments. The plan shows each due date; the list of late and due-this-week payments is the first thing you check every morning.

Closing. Profit per IMEI, per model and on repair work, after the day's expenses.

Questions from Lahore phone dealers

Can I move a handset from my Hall Road counter to my other shop?

Yes. Transfer it by IMEI between branches and both stocks update. The IMEI keeps its history wherever it goes.

Do I need a computer, or does it run on my phone?

It runs in the browser on any phone or computer and keeps billing without internet.

Can staff buy used phones without me?

Only if their role allows it. Staff roles decide who can buy used sets, give discounts or make refunds.

A customer stopped paying his qist. What do I see?

The plan shows the missed instalments as late, with how long each has waited. Send a reminder on WhatsApp, and his IMEI record still shows which phone he bought and on which bill.

Can I sell top-ups and small accessories quickly?

Put fast sellers such as chargers, covers and handsfree on quick keys, so a busy counter adds them to the bill with one tap.

Is there a separate page for TVs, UPS and laptops?

Yes, see electronics shop POS in Lahore. For record-keeping tips read IMEI records for mobile shops.