Appliance and fan shop POS in Gujranwala

Fans, coolers and the season in Gujranwala

Gujranwala is well known for making electric fans, with around 150 small and medium firms tied to the fan industry. The city's workshops also make coolers and heaters and other domestic appliances, alongside its larger metal, steel and sanitary trades. Together with Sialkot and Gujrat, it forms what is called the "Golden Triangle" of export-minded industrial cities in northern Punjab.

For an appliance dealer in the city, the year has two peaks. Before summer, ceiling fans, pedestal fans and air coolers move in quantity, much of it from local brands, along with ACs. Before winter, geysers and heaters take over. Between the peaks, the work is service: complaints, warranty repairs, fitting and the instalments still being paid on last season's sales.

Selling a fan or AC is only half the job. The unit has to reach the customer's home, sometimes up several floors, and an AC or geyser has to be fitted by a technician who has his own schedule. Months later, when the unit stops working, the customer expects the shop to know when it was sold and whether the warranty still holds.

Many families in the area buy larger appliances on monthly instalments, often with a relative or employer standing as guarantor. Old units are commonly traded in against new ones.

How a Gujranwala appliance shop runs

Stock in. Enter units by serial as they arrive: scan them or paste a list in one go. Each fan, cooler or AC shows as on the shelf, sold or waiting for fitting.

Selling the unit. Scan the serial on the bill and that exact unit is sold to the customer. Its warranty starts on the bill date and a warranty card prints for each unit.

Fitting. Right after the bill, book the installation with a technician and a time slot. The job slip prints for him, and finishing the job posts its charge.

Delivery. Book the trip with the address, floor and lift, the vehicle and driver, and record who received the goods.

Qist. For a bill on instalments, make a monthly plan with the guarantor's details and print the agreement for both to sign.

Trade-in. Take an old cooler or AC at an agreed value off the new bill, then sell it on, scrap it or give it back.

Brand claims. When you repair a unit under the brand's warranty, claim the parts and labour from the brand and follow the claim until it is paid.

Questions from Gujranwala appliance dealers

Do cheap items like regulators need serials?

No. Only units you want to track need a serial. Small parts and accessories sell like any other item.

Can I see which technician is free this afternoon?

Yes. The technician list shows who is free and who has too much work today, with their open jobs.

What about AMC customers?

Yearly service contracts list their free visits, renewals coming up and money still to collect. A complaint from an AMC customer shows the contract from the serial.

We sell local fan brands and big brands side by side. Can I compare them?

Yes. The profit report breaks sales down by product, brand and supplier, so after the summer you can see which brands earned and which only filled the godown, and plan the next season's order from that.

A customer wants to pay for a cooler in three months. Is that possible without a guarantor?

Yes. A qist plan can be set up after the bill with or without guarantor details; the schedule, payments made and the amount still due stay on the plan, and late payments show on the list. Reminders go out on WhatsApp.

Does it keep working in a power cut?

Yes. The counter bills without internet and syncs later. See the appliance page, Gujranwala and the Gujranwala hardware page.